MyUnique Levittown — Local services in Town of Hempstead

This is a pretty cool place to hunt for unique treasures that are so generously donated by people, but certain staff members are really on some wild megalomaniac, nasty power trip for absolutely no reason.

There's a certain way to speak to customers, and if you don't have the capability to interact with people, please, hang up your shirt, and go home. There's absolutely no reason to be miserable, rude, disrespectful, and a flat-out liar.

My friend picked out an entire TV series of DVDs. Every single box set had a price on it except for one. Upon going to the checkout counter, she inquired about it, and the woman took it and said she couldn't buy it because there was no price. She took it, and stood there like a hawk watching her scan the rest of the items.

My friend asked if they would create a price tag for her so she could buy the untagged set because she already had every single other season of it paid for. This woman said very nastily, no, we won't be making any tags for you, you can't buy this.

My friend asked for a manager, to which this woman responded: there's no manager available, she's eating lunch. (It was about 10:20 am on Saturday, twenty minutes after opening). I had to jump in here, and I said, your manager is eating lunch at 10:20 in the morning? You guys literally just opened. This woman then responds, oh she's praying. I said, she's praying? First you tell me she's eating lunch, now she's praying? Which one is it? You mean to tell me you opened 20 minutes ago and your manager said, see you later guys, I gotta go have lunch and pray? Come on man.

I called her out on it, and she finally got on her walkie-talkie asking for a manager in Spanish. She then points down the aisle all the way across the entire building and says oh there's the manager go speak to her. I said you going to go tell your manager to come up here right? And she goes no go walk down there. So my friend goes, can I take the DVD then to discuss this with her, and she was like no you can't touch anything. Meanwhile, this is like a $4.99 item. Literally stood there guarding it with her life.

My friend goes and walks to go meet whatever manager this was and there was literally no one there to talk to.

Finally a man walks out, (not a female, by the way), not even sure who this man was, but he says that store policy is that anything that is unmarked can't be sold, and it has to go back into the processing area to be tagged for pricing.

If this would have been said in a clear and concise manner from the get-go there wouldn't have been a problem.

I'm going to help you out, lady, this is what that sounds like:

"I'm so sorry for this oversight, it looks like this item was not priced. Our store policy says we cannot sell this item, and it has to go back into the processing area to be tagged. I unfortunately can't sell it to you at this time."

Do you see how this sounds versus, "You can't touch this, you can't have this, my manager is praying and having lunch."

Absolute clown show.

We walk out and I turn my head, and this nasty piece of work is laughing. We went upstairs to look at the used DVD section where the kind girls work, and as we came back down she was still looking for us and still laughing, still with a nasty smirk on her face like she was cute.

You're not cute, girlie.

TRAIN YOUR STAFF BETTER. From reading the reviews, it's very clear you have an attitude problem with...

I used to like to shop at their stores, however I will not spend another dime at any of MyUnique stores. They have some racist staff who work there, and apparently the management allows this type behavior at their business, as long as they are getting your money. On one occasion I was at the register waiting to pay for something and the cashier started talking in Spanish to one of her coworkers about not allowing to use a 50% discount that had emailed out to several people, however she did allow the Spanish speaking customers to use the discount. In fact she allowed several different Spanish people of a lighter skin tone get to use the discount. What she didn't realize is that I to am Spanish, and I understood every word she said, so I reported her to the manger Mike and he said he would talk to his staff. Yet I still was not allowed to use my discount. Today I was about to purchase a rocking chair for my mom when a white man walked up to the register and said that he had wanted the chair, the cashier appeared to be afraid and said he didn't know what to do so he called the manager. When the manger arrived I explained that I was already at the register playing for the item when the man walked up and told the cashier that he had been looking at the chair and that he asked the cashier if they were having a discount today. The cashier said that the man did ask about a discount, but that he never mentioned anything about a rocking chair. The cashier started to change his story and started saying he didn't remember if the guy ask about the chair or not and I could see that he basically want to go along with what ever this man was saying, who just so happened to be white. Low and behold the manager say there's always two side to a story and I could do two things either take the chair to the back and not let anyone purchase it or I will flip a coin for it. We agreed to flip a coin, but I still didn't think it was fair. I lost the toss, but it's okay, cause really it wasn't my loss it's MyUnique loss cause they lost me as a customer. I WILL NEVER SHOP THERE...

MyUnique, Levittown, has been a place my family has visited since it was “Mays” department store decades ago. Today, I had such a horrible experience that I will NOT shop there again and will advise everyone I know the same. While I was helping my thrifter niece look for items, after going through a rack, I turned to walk away and something sharp slashed my elbow. Initially, I figured it just stung more than the actual injury until it began bleeding profusely. I searched for help and came across a very nice worker. I wish I knew her name to compliment her. She asked if I needed a band-aid and called for a manager, named, “Matthew”. He was amazing! He gathered bandages, spray, gauze, etc. He sprayed the open wound and bandaged it. I didn’t even have to ask for an incident report because he had one. He also advised that I go to urgent care because we could not stop the bleeding. He called for his boss, named, “Jim” to inform him about the incident. This guy acted as though he had no interest at all in what happened. I explained to him that the injury was due to their negligence and asked if there was some sort of claim number to use at urgent care. He told me to just bring the receipt and they would pay. I asked him to put that in writing because we were not familiar with one another. He said, “I’m not putting that in writing!” Puzzled, I asked if he would instead go on video stating that they will pay and he said, “I’m not getting on any video” or something close to that. He walked away and refused to address the matter any further. It was clear to me that the one who should be his boss is Matthew! Jim has no compassion, empathy or professionalism. He needs to be retrained! After that horror show, I went to CityMD to have the slash glued and they gave me a tetanus shot. What fun! The only reason I gave 2 stars was because of superstar Matthew and the nice lady who initially assisted me. I thank you two again! Jim, take lessons from them!...