Walgreens — Local services in Town of Hempstead

UPDATE: my husband and I finally transferred all of our prescriptions to CVS at 403 Atlantic Avenue and I urge anyone reading this review to do the same. We transferred over 20 prescriptions and CVs filled every prescription within hours. The cashiers and the pharmacist were friendly and service was fast. Not one prescription was out of stock and CVS was even able to fill my 90 day supply of Mounjaro. So happy to not give this horrible pharmacy another penny. They don’t even answer their phone and they’re just rude. Any five star reviews are by employees and their family. This is absolutely the Worst pharmacy service of any Walgreens across the US. They will NEVER answer the phone. The most basic prescription takes hours to fill. They lose prescriptions and simply don’t care. This has been going on for years and only getting worse. Sit in the drive thru for 10 minutes before anyone comes to the window. Receive a text that my prescription is delayed due to insurance and I don’t need to do anything, they will handle it. Two days later I call for the status and they tell me they don’t have any prescriptions for me. I tell the person the script was written two days earlier. She puts me on hold and comes back and says they have it. Send my husband to pick it up and they never updated my address and he doesn’t know my old address so they don’t give him the prescription. I’ve asked them to update the address three times. The next day he goes to get the script and they tell him it was already picked up. He finally gets someone to check and they find the prescription. Just horrible horrible service. They never confirm the number of scripts you’re picking up and several times when my daughter or husband picked up my scripts there was one missing. My mother-in-law has diabetes and has received someone else’s prescription. Dangerous and switching all of my...

I never write negative reviews. I always think, wow people who write negative reviews are losers who have nothing better to do. But, I think that this location really needs improvement. I made an appointment clearly listing the 2 vaccinations I needed (varicella and tetanus). (annoying but not too much of a problem) I had to wait on the line with people picking up their prescriptions (probably 15 minutes) When I finally was being helped, whoever was helping me had to ask me all the same information that I had already entered when signing up for the appointment. He asked me which vaccinations I wanted. I said the two, and had to repeat it multiple times. Waited another 15 minutes, then was told to sit in this little fake vaccination area Waited another 15 minutes. Was given a form that for some reason only had one vaccination listed, and it was Hep B. I called over one of the women working and asked about it, clearly repeating the two vaccines I had asked for and why only one completely different one was on the form. Clearly zero communication goes on between the workers, because she said "that doesn't matter, you'll be getting the vaccines you asked for" after another 5 minutes, the guy finally comes around and gives me hep B, even though I said the other two vaccinations multiple times I explain that I never said I wanted Hep B. after coming back with varicella, he tells me he wants to do my left arm because he is a righty (I am a lefty and had already explained that I only wanted the pain from the two shots to only be on my right arm) after another 5 minutes, I finally get the tdap. I wanted to cry because I had to wait an unnecessary amount of time, be basically pushed aside as an unimportant customer who it was okay to not be attentive to, and in the end have my questions and answers...

This is the WORST Walgreens in the World! I've been coming here for decades and it hadn't gotten any better. You would think with new management or new employees maybe it would improve. It's as if they train them to care less and have no care in the world about the customers. I Pharmacy is horrible, the photo department is horrible. None of the managers have people skills not even a welcoming disposition. My husband refuses to go there, he will only use Baldwin and we are in NorthEast Freeport. You always have to wait hours for RX to be filled. Last night we'll at photos a young lady came in to pick up something that should have been ready and when she was told it wasn't she told the manager to cancel it. I called today for something that should have been ready at 7am for me to call at 5:15 and be told it will be ready in another 1hr and/ or 45 mins, is ridiculous There is a Walgreens in Jamaica that was closed down, I don't know why but if it was Bad service or anything like it maybe Freeport should be next, that's how bad it is. They next step is to write...