It’s been over 6 months with nothing from my order. Like another 1 star review experienced, I ordered what happened to be discontinued bowls, however, Hardy kept insisting it was coming, it would just take a couple of months. When nothing came and he stopped actually giving me “updates,” I asked if I could swap my order for in stock bowls , and he strung me along for another month or so saying he’d get back to me. Once I asked for a refund, he hung up on me, stopped accepting calls from my number, and altogether disappeared. I wished I didn’t have to leave a bad review for a small business, but it seems this is not out of the norm for this business. Please beware, especially on hard to find items that might complete your set!!
*note for anyone else in this predicament: as a consumer, a business is legally required to pay you back for merchandise not delivered within two months— clearly, I was native in this situation...
Read moreI would give this business 0 stars if it was possible, but it seems that one is a minimum. Park Avenue Gifts screwed us out of nearly $2,000. for an order of dishes that we never received. After paying them in full for this order, we then had over 7 months of excuses and delays - all of which turned out to be lies. They finally stopped responding to our emails, calls and no surprise - our attorney's inquiry as well. A big disappointment especially as these dishes were for a client order so they were not only stealing from us but also impacting our relationship with a client. Please don't patronize this...
Read moreExcellent service from a most polite and helpful team. I live in Australia and my parcel was packed brilliantly, with excellent communication from the team as to its arrival at Park Avenue Gifts and on its dispatch. I would highly recommend them and will most...
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