Salvatore's Hospitality — Local services in Town of Lancaster

We booked Salvatore's to cater our wedding at the Statler Buffalo. We had approximately 130 guests and picked one of their buffet options. The food from the buffet was very good. However, we had 5 guests with food allergies/dietary restrictions that could not eat from the buffet that we had chosen for various reasons. So I talked very extensively on multiple occasions with Josette Salvatore-Hickey (the person coordinating for our event) about getting 5 special plated meals for the individuals with dietary restrictions. She assured me that she had all the information she needed and that it was all taken care of. A few days after our wedding, it came to my attention that 4 out of those 5 people never got their special plated meals (that I had paid for, at least $200 of my money wasted), meaning they didn't get to eat anything the whole time they were at the wedding. I reached out to Josette via email and explained all of this to her, simply wanting to know what had happened. She replied back that she didn't know because she was not at the event, but would speak with the banquet captain (Christina) they had appointed for my event and get back to me. I never heard back, which unfortunately didn't surprise me. I also had an issue with Josette responding back to me 2 days prior to the wedding when I was trying to drop off the final payment & wanting confirmation that she had received said payment. Another thing that was kind of off putting (and maybe I should have recognized this as a red flag) is that my event kept getting pushed onto different people. I swear every time I reached out about something, I'd get a response from someone new saying "Sorry, so and so no longer works here and now I'm in charge of your event." This happened at...

We had our wedding at Salvatore’s, and it was absolutely perfect. We had our ceremony in the Bella, and reception next door in the amore and it was gorgeous. The food was amazing, and we received so many compliments!

The girls got ready at the Delevan Spa. The hair and makeup stylists were so friendly and they accommodated all of our needs.

We were so happy everything we needed was right on site. All staff were extremely helpful, and the wedding planning process was stress free. Everything was seamless.

Paula did an amazing job with bringing our vision to life and made it even better than we could imagine! She also did our flowers which were stunning!

We would recommend anyone getting married to...

Attended my cousins wedding this past weekend. The hall was Nice, the Food was Great, but the temperature of the hall was ridiculous. It was a SWEAT BOX. We complained and no one did anything to adjust the room/ air temperature. It was so bad, that the cake actually melted and fell off the table! For an expensive wedding, and a packed hall, there should be adequate room temperature. Especially on a 85’ degree hot sunny day. We have another cousin getting married in 2 weeks and we HOPE it’s a...