United States Postal Service — Local services in Town of Lewiston

EDIT 2-2023

I think credit is due where credit is due. I am really happy with the current service from this branch. They changed our postal worker and it’s been drastically better. The staff working in the post office themselves have gotten a lot nicer as well. My first review was very heated and upset since I had been dealing with those issues for years. At the recommendation of my water board I aired the grievances on here. Since calling and talking to representatives at the post office, pleading them to please do something, with all my water bill late fees racking up due to lost water bills. So thank you for doing something about it.

Cannot get help here at all. Our mailman is the absolute worst. He smokes in the mail truck so our packages always smell like cigarettes, and he regularly throws his garbage into our driveway and lawn. I have seen him doing so several times. The icing on the cake is our water bill getting repeatedly lost. Which my neighbors are also experiencing. This has been going on for 3 years and no one at this post office will help/ do anything about it. I try to ship UPS as much as I can just to avoid the...

I had ordered a shirt from the NHL shop. I received notification that it would be delivered on the 23rd of May. I had ordered 2 items so per usual they were sent separately. I received a notice on my phone that the package had been delivered. It usually is put in the mailbox out front,larger boxes on the front porch. When I got home no package nothing. Message on phone said it was delivered in or at my mailbox on the 23rd. No it was not. My second package came on the 25th of May. Lo and behold there was my other package with it. I picked it up and noticed the bag was ripped open in the back. Took them in and took out the inner package. The inner bag was cut open taken out and stuffed back in. This shirt was to be a birthday present. It was delivered to the wrong house. I find it odd that the mail person wasn't able to read English or distinguish numbers. Now due to incompetence of the individual the present has to be returned. How hard is it to deliver mail to the correct address? I get packages often enough that they should be familiar with the name...

I was told by the office that for a one time package delivery, I wouldn't need to pay to rent a post office box monthly. That my package would come in and I could just pick it up. I did this once at this post office with no problem about 3 years ago and know a few others that have used this service. When I called back to see if a recently delivered package was there I was told abruptly that they would never do that and the package would be returned to sender. My loss. I guess they have different rules for different people at different times. This is very unfortunate and my business is suffering because of their miscommunications and inconsistency in...