We all know it's hard to find a computer tech who will give you quality service for a fair price, who can communicate well with you, and who will give you one on one service. I was referred to Rick after having a bad experience with my former tech company. Rick spent several hours on the phone with me, took control of my computer, communicated everything he was doing with me while working, and fixed all of the issues I had with my computer. While we waited on some things to transfer, he utilized this time to clean some of my hard drive up for speedier response times. Rick was super friendly, understood all of my needs, and corrected all of my issues in a calm and professional manner. Afterwards he sent me an invoice for his hourly rate, and said that if I had any issues with any of the corrections, he would be happy to resolve them at no extra charge. I give Ness Computers 5 Stars and highly recommend him them for your...
Read moreAfter 20 + yrs of using Rick Ness (Ness Computers) for IT maintenance and service. I can only say that he is knowledgeable and precise in his assessment and diagnosis of issues I have had with various computers. Today when tasked with a request to help "cleanup" my laptop, as he has done multiple times, I can say I am completely satisfied with the results. This was once again done REMOTELY as he spent several hours addressing and solving my problems. Once completed, he took the time to explain and to communicate methods to avoid future pitfalls and instructed me in quicker and easier ways to proceed. He has earned my confidence and he has done so with my security in mind. I thank him and recommend him without...
Read moreCalled Rick after getting dropped by existing vendor without any warning. We run a plumbing company so having a "computer guy" is a neccessity. Rick was able to come over within 48 hours to meet with us about our tech needs. He was very easy to talk to, clearly VERY knowledgeable and very friendly and fun to work with. Our meeting lasted over an hour but he didn't charge us for our introductory meeting. Since then, I have had to contact him about a couple of stupid things and he responds immediately. This is a new business relationship but I know it will eventually be an old relationship. We are very happy with Rick's easy going attitude, expertise and great service. He's the real thing....
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