Gateway Diner — Restaurant in Town of Lloyd

My husband and I wanted to try this diner this morning (10/1/23) since we've driven by it a bunch of times. We were seated rather quickly after walking through the door. We waited awhile before a waitress came over to take our order. She didn't even greet us or show any kind of hospitality towards us, which I thought was very rude. Her demeanor showed we were more of an inconvenience than anything. He ordered a diet pepsi with a western omelet and I ordered a seltzer with lemon and an omelet with peppers and onions with a side of fries. His soda had absolutely no bubbles and my seltzer tasted like it had chemicals in it. There was a long wait for our food to finally come to the table. I noticed right away everything was cold and I didn't have any silverware. Not a single staff member was around at that point, so I ended up going to another table to grab a set wrapped in a napkin. My fries were cold and soggy, eggs were also cold and didn't taste good at all. I ended up spitting them out into my napkin. The only good thing on my plate was my rye toast. Our server was nowhere to be found to get the check. We went up to the register to get our total and pay. My husband told the older woman at the register that everything was terrible. She somewhat apologized and said she'd give us a discount. I was so repulsed by the awful manners and lack of attentiveness from the waitress that we didn't feel she deserved a tip. No one in this establishment has any people skills, care or manners for those who walk through their doors!!! If you work with the public, you leave your bad attitude at the door, put a smile on your face and be pleasant!!! I've worked for the public for 20+ years and I would never treat customers the way my husband and I were treated today. Disgusting place, horrible service and absolutely vomit-worthy food!!!! If you're going to pull into their lot to park, I'd make a U-turn and find somewhere else to go. This place is definitely NOT worth it and SHOULD BE...

Went here one day for dinner with my family, walked in and noticed the entire atmosphere was completely filthy and need immediate cleaning. I had ordered a burger and ended up getting brought a burger that was way undercooked and raw. I have been in the restaurant business for quite a long time and have never seen such a disgusting burger filled with complete bloodiness dripping from inside it. Had to use the restroom and walked in to a restroom with disgustingly filthy floors (floors have never been mopped once I can tell) then went back out to patiently wait for my waiter and told him that I refuse to pay for food that is inedible and that I shouldn’t have to pay for when it is disgustingly bloody and a mess, it’s unacceptable and unnecessarily to just pay for something I can’t eat. With that being said I had asked for a refund kindly and was able to get my money back (thank god) and left with the exact amount I had payed for and not to mention whenever I go out to eat I always check my food to make sure if it is properly cooked and especially with meat, so I was offered a new burger but I had just lost my appetite after seeing that bloody mess of a burger that was on my plate. I have worked in many restaurants and I know when people are unsanitary and unhealthy. Prices are way too high. And I will make this very clear that if people are going to run and operate a restaurant then they need to make sure that they are selling high quality food and products for people to enjoy and will want to eat and have a good meal and excellent customer service and an excellent experience. I hate to be the one to say this but if this fellow “so called Gateway Restaurant Owner” of this restaurant calls himself an owner of this joint then he’s clearly mistaken, this places needs to be shut down for good and even burned down and something else needs to be built and...

Stopped by this hidden jewel while making my way back home from spending the day at Woodbury Premium Outlet. This place is amazing, pulling up into the parking lot; you would think you are taking a step back into time. Going through the doors, you will find a beautiful well-kept piece of classic American dining. You are greeted by friendly smiling faces, a huge glass case of delicious cakes and pies that make you want to skip the main meal, and just dive into a big slice of YUMMY.

I chose to sit at the counter top and ordered a burger, basket of fries and a coke, to which I was not disappointed. The food came quick, the burger was super-hot and juicy, and the fries were nice and crispy. It was so hot and delicious; I ended up burning the roof of my mouth and I didn't mind one but. My server was super friendly, and kept coming and checking on me, always keeping my coke full. After wolfing down the plate of Heavenly awesomeness, I was so full, but that glass case of desserts that greeted me when I came in, kept calling my name. I ordered the Strawberry Cheese cake and it was so good. It was soft, not overly sweet, and was generously loaded with strawberries.

If there was anything that I could add, it would be the cleanliness of the bathroom. It might have been bad timing as I was coming at the tail end of the day and it hadn't be taken care of, but the bathroom could use a little cleaning up. There was no soap to wash my hands.

It's places like this, that makes road trips so fun. All I can say to the great staff at the Getaway Dinner is, Thank you, for all...