I was very excited back in June when I saw a new UPS store had opened up inside the ShopRite in Montgomery, NY. I'm the self-proclaimed queen of Amazon and I do make a lot of returns. I never knew that UPS stores are franchises and are privately owned and operated. Simone is the owner of this particular franchise. She and her lovely employee, Surai, (I know I spelled that wrong) are such nice people. Every time I have been here to do a return or to package something they are so cheerful. I'm always greeted with a smile. It's nice to see good customer service. I know when more people become aware that the UPS store is here inside ShopRite I will eventually have to wait on lines. Their customer service will be worth the wait. Kudos on your...
Read moreI love this location since it’s new and certainly needed with the growing population to the area. I had an amazing experience with both Simone and Keith at this location (which is located inside ShopRite inside the main entrance to the left side across from the produce) They both were personable, genuine, and accommodating, as well as eager to assist me in the best way possible. I felt very welcomed by the both of them. This far exceeds any experience I have EVER had at any UPS Store. You won’t find the high quality of service that you get here anywhere else. I highly recommend just coming here to experience the smiles and good vibes of Keith and Simone. Kudos to you both and best of luck with your...
Read moreJust visited the new UPS Store inside ShopRite and had a great experience. The location couldn’t be more convenient—being able to drop off a package right after grocery shopping is a huge time-saver.
The staff was friendly, knowledgeable, and got me in and out quickly. Everything looked clean and well-organized, and they offer the full range of UPS services (shipping, printing, notary, etc.).
It’s great to see a UPS Store in such a high-traffic, accessible location. Definitely a smart addition to the community. Will be using...
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