Costello's Ace Hardware of Great Neck — Local services in Town of North Hempstead

Great hardware store. They have almost anything and everything, and someone there who knows something about any questions about products you might have. So friendly and helpful! Amazing convenience and wide selection of products available. I needed to do a roof repair and they had multiple types of products available with exactly the tools I needed. (I'll need a professional roofer eventually but this store had everything I needed the day I needed it to address my immediate problem. On a Saturday after 5pm!)

They are wonderful! Plus they had all the little bits and pieces I've been procrastinating about like new shower door roller wheels! And a replacement light switch, and a small auger for one of my house's clogged gutter drain. Great service and selection and convenience. Prices are competitive but the real benefit is carry out exactly what you need. Immediate stock and I didn't have to drive ages to another town to get what I need - and I'm supporting my local business. It's a win win win, and ultra...

I went to purchase some products and found the white employee in front of me to be unhelpful. (He didn't even go to the shelf, just repeated “we're out of stock”.) Maybe so, but the other employee was friendly and seemed to want to help. I made my purchase thanks to him, but my checkout was helped by that white employee. Everything was fine, until I bought a bunch of them and asked for a bag, and he threw the bag away. Why did he throw it away? I'm Asian, and I don't want to go as far as racism, but would the same white person have thrown it at me? If he did, it's a matter of attitude. If he didn't, it was racism. Either way, I think it needs to be fixed, but he's an adult.

Will it ever be fixed? It's hard to fix babies in...

Vinny came to our home and assembled our natural gas Weber grill. He did such an amazing job!!!

Our outdoor gas line didn’t have the proper connectors for the quick connect. After visiting several other closer ACE hardware stores, whose staff had no absolutely idea how to help us— we travelled out of our way to this ACE hardware. Vinny knew the right size of reducing coupling and nipple connector we needed. He ordered for us right away since it wasn’t in stock and made the whole grill experience a breeze. Sorry our contractor ended up getting the reducing coupling so we didn’t come back. But we will head to this ACE hardware above all other ACE hardware. Worth the extra drive to go to...