Hickory Dickory Dock — Local services in Town of Orangetown

This shop is a hidden gem nestled in historic downtown Nyack NY. My family and myself were on our way to visit sleepy hollow and stopped in the Nyack area for breakfast and the breakfast and burger club. I love quaint little towns that are like a time capsule filled with unique shops that you don't see everyday. We stumbled across Hickory Dickory Dock and discovered a hidden treasure, a little charm shop with unique gifts and handmade german pieces from German steins, to nutcracker, German incense smokers and beautifully crafted Cuckoo clocks. The shop is something like out of a christmas story book and should be appreciated and preserved at all cost because once this shop is gone, there will never be another one like it. I really loved the German incense smoker a lot and had to buy one which would be my first and the start of a new collection of handmade German craft. I have since then used it and it brings me peace of mind and overall had a great experience and learned a lot from the owner. Don't be afraid to ask questions and know the history behind these beautiful pieces. From what I see, these pieces all tell a story in their own way when combined with using your imagination to picture the setting. My German incense smoker was a depiction of a man holding a fishing rod with a fish caught on the hook, the basket he held also had caught fish. He had on fishing boots, rain coat and fisherman's hat, a water bucket on his shoulder and a pipe in his mouth. When you place the incense inside, the imagination engages and I picture an old man looking out to sea on a rainy and Dreary day catching fish and enjoying a good old smoke. This is a must visit charm that will make it so easy to think about your next gift for your friend, family,...

Very nice shop. Have never had a problem finding parking in front or down the street. Nyack is nice and quaint. Inside the store there are mainly Christmas ornaments but also a lot for other holidays and events. Store is well maintained and owners always know every single product. Including the type of German artisan and style of each product. For German made products you have to remember the cost to make something so unique and one of a kind, shipping internationally, and the superior attention to detail that is put into each German handcrafted piece. When these items last forever with proper storage and care they are worth the investment alone. There are smokers, nutcrackers, kids toys, ornaments, tree toppers, probably everything you can imagine. I think the best part of the shop is the hospitality of the owners and employees who are always so helpful. Don’t be in a rush as this place has a lot to see and it’s supposed to be fun looking for something new for the Christmas...

Cute shop, but had a terrible customer service experience there today. We were up from NYC visiting friends and our 16mo old was asleep in our small umbrella stroller when we stopped in to browse. The store was not crowded, but the employee had to walk around us and then asked us to leave because it was too “inconvenient” to have the stroller in the store. There was plenty of space, but she was just annoyed and made us feel very unwelcome.

Edited to add: we missed the “no strollers” sign on the door (sorry about that). If your employee said something along the lines of, “I’m sorry, but it’s against fire code for us to have strollers in the store” would not have created a negative reaction. She didn’t really say anything except to make us feel bad about trying to shop with our sleeping baby. Hope this feedback can be useful in the future! You do have a...