Canaltown Computers — Local services in Town of Perinton

Recently had an issue with a laptop, it was running extremely slow and it’s refresh rate was non-existent. Went on line and saw Canaltown Computers and the high ratings. Made sure the laptop could be upgraded for both RAM and Harddrive. Called Canaltown and spoke to Andy, we discussed what I was looking for. He told me absolutely the laptop would be much higher performing. Dropped it off and 3 days later it was done. It’s performance was extremely enhanced. The entire process was easy, swift and reasonable in cost. I absolutely recommend Andy and his company. It felt really good to support another local business. It is a great place....

I give Andy credit for his diligence in communication during the process. Although we never figured out the exact nature of what caused my hard drive to fail, he did everything possible before confirming that replacing it with a new one was the right move.

He reached out regularly, was always able to take my calls, and helped with recommendations.

Finally, and very importantly, he took great care to not just fix the computer, but return it with all of my desired specifications. Saving my files was more important to him than it was to me.

Great...

Forget Geek squad... come here. I went to Geek Squad with a laptop that wouldn't turn on. They did a few simple tests then said it's probably a bad motherboard. I could send it out for diagnosis for $80 which would take 2-3 weeks. Called Canaltown and they said they take a look and if the motherboard was bad they wouldn't charge me. Guess what? The motherboard was fine and now my laptop is working great; all in two...