
Everything about this salon was poor.
Making the initial appointment took 4 days, via text because they didn't answer their phone. I arrived at my scheduled time slot, and I waited outside for over 20 minutes while the previous client finished up. I would have liked to reschedule but couldn't because of their policy. When I got in the chair, I was there for almost 3 hours for a removal and a new classic set. A week after the appointment, I had a bold spot due to the lashes falling out. I attempted to schedule a removal on January 26th. Today is the 2nd of February and I still have not been able to make the appointment.
I will be taking my business to Bufalo and advise you...
Ā Ā Ā Read moreAshlee charged me for an upgrade due to my alopecia from getting cancer. Chemo caused me to lose my hair and to deal with this loss, I decided to get eyelash extensions. She said they because of the baldness, she needed to give me hybrid when I walked I. For a classic set. I am a graduated esthetician student so I am well aware of what she dealt with. I told her I didnāt care for fullness, I just wanted lashes. She still charged me for a service I did not want. $120 to an unemployed cancer patient isnāt easy to cough up. Thanks for making me feel bad about...
Ā Ā Ā Read moreI have been here for a pedicure, with Brianna, and today with Amanda for a facial, everyone should treat themselves to any one of the services that Lash Out offers, services were above and beyond, excellent procedures. The facility is clean, neat, very personal care. Your care is the only thing they are concerned with. The appointments are great, no wait, no interruptions, YOU are their priority. Kudos to this staff. I will continue to make them #1, in this area. Thank...
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