Queensbury Auto Mall — Local services in Town of Queensbury

Update: Do not buy a car here unless you know what you're buying. Nightmare of an experience, had my car for less than a year before it failed. I purchased my first vehicle from Matt at Queensbury Auto Mall. I am 19 years old and a full time college student so it was important to me that I find an affordable and reliable vehicle. With the help of Matt and the advice of my parents I was able to find the perfect car for me. However after I brought the car home, things started to turn sour (like a lemon). After driving the car for two days the radiator began leaking. Not even an hour after scheduling an appointment for the radiator to be looked at by QAM, my check engine light came on. This was justifiably unnerving. I put down my entire savings into this car and would be financing it for 4 years. At this point I just wanted to get my money back. John refused to give me my money back for the car but assured me the car was fixed and now “100%”. I picked the car back up today and drove it maybe 20 miles before the check engine light came back on.

Update (1/25/23): Matt texted me yesterday to ask me to take my review down. Below is my response “ Matt, to say that it was not the experience I may have hoped for is an understatement. I understand that used cars are bound to have problems. However, when this car was sold to me it was claimed to be in good working condition. Within the first few months of owning this car it's had a slew of problems. I've spent almost $2000 in repairs, which has been a huge setback for me as a college student. Now, I have been told by a local mechanic that there is likely a transmission issue as it's making noise in high gears. If this is the case I will not be able to afford to fix the car and continue to make payments. While I doubt it was your companies intention to screw me over on this purchase, you should have a better understanding of the cars you're selling before you sell them. I feel that the review I left was a fair assessment of my experience with the Queensbury Auto Mall.”

update (9/28/23): At the beginning of this summer the jeep QAM sold me failed inspection. Keep in mind its been lightly driven, really only to and from school but been in and out of the shop pretty much since I bought it last summer (2022). There was an issue with the cooling fan and wiring. I took the car to multiple mechanics who told me that the wiring looked like it had been sliced up and connected at wrong points, they weren't even able to fix it because they didn't know what went where. A week later the engine fails entirely. I took it to a jeep dealer where they told me the same but also that I needed a new engine. This entire experience has been deeply upsetting. Every step along the way I was told by QAM that "old cars have problems". I wanted to buy a pre-owned car from a dealership because I assumed they would inspect the car before selling it to me. I honestly could have bought a junker off of facebook marketplace and had a better experience. Don't shop here unless you want to ripped off and condescended. I would give zero...

Queensbury Auto Mall treated me with respect and were very fair with their pricing. They went through multiple banks to find the best financing deal , above and beyond what I have experienced with other dealerships in the past.

Very laid back and zero pressure atmosphere , and a serious selection of vehicles made for an easy purchase. I will certainly recommend them to family and friends when the need arises.

Side note - They have a super sick 50's Corvette inside. That's ​worth checking them out right there.

Great guys to deal with! Thanks Chewy!

Edit: 03/3/18

So I got rear-ended in February , totalling the Chevy Cruze I bought from Q.A.M. Thank god no one was hurt but it was really aggravating. Thanks to Matt and the rest of the team at Queensbury Auto Mall , I got into a great car super fast and as painlessly as possible. They have gone above and beyond to make sure I got the financing I wanted and not forced into anything I couldn't afford.

If you are looking for a car and don't want to be hassled , give these folks a shout.

Thanks again for your help during a stressful situation. You made it much easier!

Keep up the great...

Hands down the best place to buy a vehicle! Talk about a Home Town feel with people that care. Matt, Sr. and Matt Jr are very professional, and met all my needs, they worked with me and made it an easy seamless transition into a new vehicle, they went above and beyond for me, I can’t say enough about this family, they really do care about their customer. Their Inventory is top notch, with all makes and models, trucks, SUVs, cars, vans etc..They made the buying experience very easy and smooth. 5 Stars all around . Above and beyond customer service , and Jody and the guys out back in the service department are good people that care about their customers and stand by the work they do. I suggest anyone looking for a newer vehicle to come to this dealership and be amazed about how easy it really is, they will do all the hard work for you. All you have to do is choose a vehicle that you want and they will handle the rest hands down the best dealership in the area. John is also very knowledgeable and helpful as well, what a great experience!! Thank u gentlemen 🚗 ...