Auction Mart — Local services in Town of Ramapo

I purchased appliances from Auction Mart because a rebate offer they advertised and promised. After completing the purchase and following all the rebate instructions, finding out that auction mart is not even authorized retailer to get a rebate I have yet to receive anything. I’ve contacted customer service multiple times, and not only have they been unhelpful, but their attitude has also been dismissive and unprofessional.

I feel misled and frustrated. The rebate was a key reason I chose to buy from them, and now I feel like I’ve been scammed. This is not how you treat customers who trusted your business. I will not be recommending this store to anyone and will take my future...

Customer service is non existent. Unless you already know make and model of appliance avoid this place. They will leave one person in department while the other leaves and let the phone ring off the hook. Deliberately understaffed. You need to know a price you better make an appointment (kidding they don't do that). Nothing is on the website for pricing. Oh and they only have a small smattering bof floor models so you really care stuck waiting for someone to sit with you...

Auction Mart Exceeded my expectations.

I ordered a refrigerator and was told that it will be delivered the following day, in the morning I got a call saying that they will not be able to deliver on time, I picked up the phone and called the agent who served me and asked him for an exception to make it work, and this is what he did, the fridge was delivered 3 hours later.

Thank You Auction Mart for making it...