COACH Outlet — Local services in Town of Riverhead

I’m disturbed by my visit to this Coach today. As soon as we walked in we encountered a hostile welcoming by the elderly women who was working as the greeter, it seemed as she forcibly said hello to us didn’t even wait for us to acknowledge her when she went to help someone. I stopped to look at the wallets that were on drawer type of show case, I opened the drawer to look for a white wallet and what other colors they had, when another elderly associate with a mask on came and told me that all the wallets were on the top and I told her I was looking at the one in the drawer if I wasn’t allowed to open them, she was condescending and told me that all the colors were on the top. That she had just fixed the drawer because everyone was throwing things around, as if this was my problem and not her actual job. I told her that it wasn’t us and we were just looking. She walked away and in another instance when I walked by her she said she hate people like us. I’m disgusted by this associates behavior. I felt extremely discriminated towards. We purchased two items and the cashier asked if we were helped and i told her no , I proceeded to tell her our distasteful encounter with this elderly associate. She said she knew who exactly who I was speaking about and would talk to her manager. That isn’t enough for me as someone who also works with the public this is unacceptable, it’s disgusting and racist if you ask me. It’s disappointing the type of people Coach is hiring and dealing with their public. If you are miserable you should NOT be...

I recently visited the Coach outletstore in Riverhead and was extremely disappointed with the level of customer service I received. The employees seemed more focused on chatting among themselves than assisting the customers. When I asked for help in finding a particular product, their reluctance and lack of enthusiasm were evident.

It's disheartening to encounter such apathetic behavior from the staff. As a customer, I expect to be treated with respect and provided with attentive service. Unfortunately, this was not the case during my visit to the Coach store. It seemed like the employees were not interested in their work and were simply going through the motions.

I hope that the management takes note of this feedback and addresses the issue promptly. I hope my feedback helps in bringing about positive change. However, based on my recent encounter, I am hesitant to recommend the Coach outletstore in...

I came here to get a gift for my boss , and I have to say , they did not treat me any different than their " regulars " . Now reason I say this is because , it's Coach , it's a high end store , so most stores like this expect a very type of customer to shop there , and for me I was just wearing my casual clothes and I did not look like I had a ton to spend , but this did not alter the way I was treated ! I got exactly what I was looking for at the budget I was looking for , and the staff was super sweet in the process! They also recommended taking photos in the bag , and sending to my boyfriend . Overall great experience , compared to other high end stores , they made me feel very comfortable. Thank you...