CVS — Local services in Town of Somers

Update 01/17/2022. This place Can’t get worse. Need to switch to a small pharmacy. For about the 5th time during the past year I received a text message indicating my prescription was ready for pick up. 5 times I showed up and the pharmacy did not have the prescription ready. Today in response to a text I received I called first. The system prompts indicate I have nothing ready for pickup.

I called MULTIPLE TIMES trying to reach the pharmacist NO ONE PICKS UP THE PHONE AND THERE IS NO OPTION TO LEAVE A MESSAGE. 🤬🤬🤬🤬🤬 INCREDIBLY FRUSTRATING AND A WASTE OF MY TIME. This place could not be more unprofessional or unreliable. They do not deserve my business. Tomorrow, I will call and have the prescription sent to a reliable place of business . Done with the subpar service at CVS SOMERS.

IMPOSSIBLE TO SPEAK WITH A PHARMACIST! This CVS initiated a new prescription with my veterinarian because the previous one expired. My vet completed and faxed the approval. When I went to pick up the prescription, they had no record of it !! We repeated the process with my vets office resending the approval. After two failed attempts to have CVS fill a prescription, I attempted to speak directly with a pharmacy employee to rectify whatever the problem is on cvs end. I called multiple times today and each time the automated service (after taking me through all the annoying prompts) announced no employee was available. I called repeatedly! What a continuous WASTE OF OUR TIME😡😡not to mention not having the meds we need. Considering switching to a small pharmacy. STAFF UP CVS! Once you lose customers, most do...

Went to pick up a prescription. Was told they are closed for lunch, come back in a half hour. I think this is new. I do understand that many places are short staffed all over. But, management wise, I think they could do this differently. Maybe stagger lunches or offer to pay extra to someone working through lunch or allow someone to leave early if they work through To completely close all services, especially if only picking up, seems a bit drastic. Also, what about working people who have to come during lunch to pick up a prescription? Also, the self service machines continue to be a disaster. Even after all this time, people continue to have difficulties and it takes a clerk to help out all the people having trouble when same clerk could just run a register. This is the fault of corporate, not just the Somers location. On a good note, at the Somers location, the woman clerk who is at the front, day in and day out, she is so helpful, so pleasant, so knowledgeable, and so patient. She gets ⭐⭐⭐⭐⭐. She is a CVS gem. I hope CVS compensates her often for her wonderful...

I have to say, i've been dealing with Gabby and Barbara for over four years now. They are the licensed pharmacists, I can't comment much on the younger people at the register, but Gabby and Barbara have been fantastic to me! They have gone above and beyond to get me the life saving medications that I need, to the best of their ability. A lot of times, the orders are out of their hands and I just have to wait for the delivery. I was very disappointed to read some of these reviews, they were pretty shallow. i'm sure if anybody took away you're "siesta" or lunch period, whatever you want to call it, you'd be kicking and screaming all the way to HR! Give these guys a break, dealing with all the people they deal with, and then add the ignorant rude customers, it's a pretty unthankful job.. Thank you very much Gabby and Barbara for all you've done for me and all you've done for the ungrateful. being raised in the area my whole life, i've seen nothing but ignorant, snobby, people move here and I wish that they would go back to where they came from.. It's not what it used...