I am so disappointed in this store. I have been shipping things from this location since it first opened, and now I am done. The last several times that I have been there to ship something, I have had what I consider exceedingly long waits in line, and have had my place in line bumped for people that I have to consider must be âregular customersâ, whose business is more valuable than mine. Today while I waited, a guy came in with a package, which he was allowed to put behind the counter (I wasnât asked if I wanted to put my heavy package down, and there isnât a counter or table to do so). This other customer then proceeded to go out to his vehicle and get another package, and the clerk then proceeded to process his transaction-with no waiting at all, while I stood there holding my package after waiting 10-15 minutes. My business will now be done in the Brewster UPS store, where they appear to be happy to see me, and where they complete their customersâ transactions in the order that...
   Read moreI entered the store to have 4 pages color-printed from my file. I violated my rule always to ask the price first, even for small items, and I was punished with a ridiculous charge of $9.20 that included a separate charge of $5 just for the inserting my flash drive into their printer. I called "Staples" in Mt. Kisco, and found out that they would charge me 44c per page if I print myself or 65c (max $2.60) if they do it for me, with no extra charges. Well, the fault is mine - I forgot the Latin rule: "Let the buyer beware", especially because couple months ago I already had an experience that they charged for a prepaid item to ship just for putting...
   Read moreThis place is the biggest rip off in town. Do not go here!! I just went there with a small framed print to be shipped, already packaged. All I needed was a box and to get it to its destination. The man behind the counter told me I couldnât send it that way (it was wrapped several times in bubble wrap and secured with mailing tape) He then proceeded to use the exact same materials and then charged me $25 and over $13 for the box. Such a scam. Do not go to this store. Do yourself a favor and go right to the UPS center in Yorktown. I sent a gift that cost me $7.99 for almost $80....
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