Adirondack Heat Pumps - Cold-Climate — Local services in Town of Ticonderoga

We have always wanted our home to be more comfortable in the warmer months and ultimately decided a ductless cooling system was our best route to attaining this. Adirondack Heat Pumps webpage is very easy to navigate and schedule an appointment quickly, with the text reminders being a nice added touch. After scheduling an initial appointment Mark Sauter, sales consultant for Adirondack Heat Pumps was able to present us with a very reasonable quote that met all of our heating and cooling goals. Jim Heneghan (project manager) quickly entered the process and helped us determine the logistics in placement of the units. A few short weeks later the techs arrived and the installation piece began. Donovan (lead technician) and Matt (technician/installation crew) were professional, tidy, and punctual in expediting this process for us. The entire approach was very collaborative. Donovan and Matt were always able to answer our questions while Jim and Mark touched base with us routinely. I’m so pleased to report after just a few days our units are all installed up and running and we could not be happier! Definitely recommend Adirondack Heat Pumps for a quick seamless process in any homeowners quest for a cool home in the summer and warm home in the winter, bonus it’s also...

On February 7, 2023 Matthew Godfrey and Dan Davis followed up with me regarding an estimate for a complete home installation with Mitsubishi mini splits . My first contact with Matt was in February 2022 when he completed an engineering report on my home. Last year, without rebates, it was too dear for me to invest in more than just one mini split. This year, between the Federal and NYS rebate incentives, it is possible for me to complete this installation. Matt was able to use the measurements taken in 2022 to quickly work up a cost effective solution. I meet with him on a Tuesday and the four additional heat pumps will be installed one week later. Matt was extremely knowledgeable of the Mitsubishi products, the current rebate options, funding options and potential installation timing estimates. Adirondack Heat Pumps, like it’s parent company Superior Co-op HVAC, has a very reliable supply chain for materials and a product specific repair and maintenance program to keep the system at peak performance. I highly recommend Adirondack Heat Pumps for an honest, professional and experienced estimate for Mitsubishi heat...

Thomas and Donovan were at our home for three days installing a heating/cooling system of mini splits. As they arrived and approached our home, I had the instantaneous impression that they were each calm and confident. I knew that there would not be any problems with their work. They obviously knew well what they would be doing.

My first impression was 100% correct. They did a phenomenal job. Thomas caught some errors that the electricians (from another company) had made and initiated some major changes to their work. We are most grateful. Donavan along with excellent work, dug some plants out of the way and found a way to hold them until they could be replanted. And, they were a pleasure to have around, talking little and fully focused on the work to be accomplished. They have made changes for our living in our home which will be good for...