Ulster County Food Stamps — Local services in Town of Ulster

Horribleeeeeeee. Awful awful. You would think the people working here would idk actually care? They do not care if you are going to have your heat shut off or have no food and are starving. They will take literally 2 months to do anything. Took 2 months to process the initial application. Then when I sent info in to update my account 2 months later I called to ask for updates and now I have to wait until recertification for the changes to apply “since it’s so close.” It wasn’t “so close” TWO MONTHS ago when I gave you the information so why should I wait? I understand this is a government program but come on. And forget about getting a response to a voicemail or email. It will take a month IF they even respond. Mind blowing. If anyone knows how to make an official complaint let me know. Currently looking into it. If I find the phone number I will update this so others can also file complaints. Not fair to...

food stamps help a lot. But most workers suck n are rude n don't do their job. My worker had a Dunlap, meaning her stomach hangs over her lap, n she never did her job. Always rude on phone n so sweet to my face. Better if she worked at weight watchers.... She never did her job when it came to me, even as poilite i was always n respectful. That went out the window!!! Glad I don't ever have to go there again. Cps unit sucks too. Poor...

They need to do a better job at answering there phones and emails.When I kept asking my case worker about my food stamps card she would ignore me for days. It's been over 4 weeks now and she is now sending it out. And the supervisors are no help either. If you get Mrs.Ellsworth she is no...