Talbots — Local services in Town of Wappinger

This store is a jewel. Remember when salespeople cared about you and helped you in a store? Well, it still happens here! I go every couple years (I try to hit a good sale when possible.) and gather lots of items! A salesperson will set up a fitting room for you and will help you take things there while you're shopping. If something doesn't fit and you need a new size, they will go get the right size FOR YOU! Amazing! (Big shout out to Olga, who is just one of the nicest people and super helpful.) They will order things online for you if they don't happen to have it. There are few stores that still do this and it really is wonderful. If you hit a good sale, it's the same as shopping elsewhere. If you don't, you still get such great service and the quality is MUCH better quality, that it's worth it. ...

Stopped in today to try to exchange a Haven product since the person I purchased it for had lost weight with wegovy. Would have returned earlier except for the fact that I required cancer surgery and was then out of town for the following month recovering. The sales representative with a big smile on her face stated that I was out of the return period. I stated that I merely wanted to exchange. She kept smiling and repeating herself. Apparently she thought this was something to smile about. I finally gave up and left. From now on I will be boycotting and not doing business...

Due to an online glitch in the Talbots system, an order placed for pick up did not appear at the Fishkill location. As I and the sales associate Michelle will not get back the hour she spent dealing with the customer service department, I would be remiss if I did not express my gratitude to her for her persistence in resolving this issue. She was extremely professional and should be the benchmark for every person that works in your company. Observing the other staff members during my visit left me knowing this Talbots location is the place to go for great...