Was strongly encouraged by my contractor to use N&S for two major renovation projects (kitchen and bathroom). Am very happy we did. Both times we worked with Karen who was very patient and professional. She listened to our needs and researched options. She responded quickly in providing written pricing quotes and various follow up questions. She communicated with the contractor on scheduling which made it so easy. Had a problem with a toilet seat and called for guidance on how to get it fixed. She took control and dealt directly with the manufacturer to get replacement. I didn't even know it was still under warranty. Highly recommend both N&S and Karen for excellent...
Read moreThis review is long overdue. About two years ago we fully renovated two bathrooms in our home. All of the plumbing and fixture supplies were purchased from N&S Supply. Karen was our sales rep, we cannot say enough good things about our entire experience! The customer service was outstanding! The entire staff was friendly and knowledgeable. We could not be happier with the final results in our entire experience. Karen is legitimately one of the sweetest and kindest people I know today. If you are in need of any plumbing or heating supplies whatsoever, this is the place to go. Thank you, Karen and the entire N&S...
Read moreVery rude customer service. The sales woman, I think her name was Lori, was condescending and rude. I've never been talked to like that when asking for help finding something. Walked out because she said they did not sell the piece I was looking for- it was a very common bathtub drain piece(?)
just stopped by Lowe's and found a salesperson and explained what I needed (just as I did at N&S) and.... guess what? He...
Read more