Spinner's — Local services in Town of West Seneca

I needed a few days to process everything before I wrote this review. I want this review as unbiased as possible.

I was a regular at Spinners for over a year. From the first few weeks I met George. I could tell that this rink compared to the rest of the rinks in the area was more rooted in community and family values. There was some regulars for the most part but for about 7 to 8 months, traffic was fairly stagnant.

As my relationship grew with the staff. They found out my occupation as a firefighter and a tradesmen. We both at the time had a strong relationship based on trust and safety which included the wellbeing of the children that are patrons of the establishment. I am sad to say, that this in my opinion is no longer the case. I'll elaborate more on this soon. However, I find it prudent that I establish a foundation of my involvement with Spinners and it's community before I explain my review. (For authenticity sake.)

As the months went on I became well known within the skating community at Spinners as a trusted father figure to more than 2 dozen skaters both teenagers and adults. I used my experience as a skating instructor to not only teach these skaters how to skate safety but also on building confidence and skills that will make them excellent members of society when they become adults. Some of these kids don't have father figures so they looked up to me since I am in my mid 30's. I experienced plenty of wisdom and hardships throughout my life and I used this knowledge to prepare these young skaters for the times ahead.

I also helped repair the establishment on my spare time in an attempt to restore Spinners to it's former glory. I have also provided my services as an EMT to injured skaters on multiple occasions. I did all of these things because I genuinely believed that this establishment was more than a place to skate. Spinners was a community where people can skate safely as well as experiencing the skating values of the 90's.

For the past 2 to 3 months. Spinners has consistently had more patrons which on it's surface is a great thing but this has come at the cost of less structure on the rink to allow skaters to skate safely. The safety aspect has to this day been completely neglected and as a result; I have had many situations where I have had to assess injuries ranging from sprained wrists, ankles, and even one incident where a skater had a severe concussion to the point he was unconscious.

In Lieu of these issues, I explained to George that he needed a dedicated rink guard on many occasions to control the flow of traffic on the rink and to adhere to common sense skating practices to keep the kids safe.

My consul went on deaf ears which lead to the boiling point incident on March 23rd 2025. The time was around 3:15PM when the rink was so out of control that an incident happened. Due to google review word limit I cannot elaborate but I saved my story in case anyone is interested. The incident led to George telling a large amount of his regulars including myself that "if we have a problem with the way the rink is. Then don't come." At that moment I knew that Spinners was no longer a safe place for skaters.

Spinners is by all accords a family oriented skate rink. George and the rest of the staff are good people but overworked thus prone to making poorly thought out decisions. I also think the rink is being undermined by greed and a fundamental lack of basic skating etiquette/practices. These problems to my knowledge and experience do not occur at any other rink nearly as consistently as Spinners does. It pains me that I refuse to go to a rink that I once called home because I no longer can be responsible for the safety and wellbeing of...

This place was was definitely outdated. I can't speak about a regular day but my daughter had a girl scout meeting there. Spinner's had run out of kids sizes so we had to wait for skates. When she finally got skates there were no brakes attached. The parking was horrible also but luckily there was places to park in the animal hospital and on the street. Last year we went to a roller rink in Lockport which I thought was also dingy and outdated. After going to this place I appreciated the other one. At least there was room to stand at the Lockport rink and had plenty of available skates. If you are trying to take your kids skating in the Southtowns I guess there isn't many options. They don't have any video games or other activities for children so it isn't as good of an option if you are looking for something fun to do. We ended up going to bounce magic after we left spinners and she had a much better time. They need to improve on getting more skates that have all the parts needed for safety and remodel the inside a bit so it doesn't look so grungy. I hate to give local small business bad reviews but I hope they can use the constructive criticism and make this place a little nicer for children...

Took my daughter there today to skate got in the place looks rough i mean a hole in the wall. They kept the rink so dark you couldn’t see what you were skating on. Picked up garbage on the floor so my daughter nor I would fall. Until i hit something and took a plunge. There was a hole in the floor an inch deep and around 6 inches long with no cone or anything over it. After i got up the lights came on there were more rough parts on the floor and should not be skated on. If no when someone gets hurt due to lack of maintenance definite lawsuit. Be very cautious if you go. Being realistic shut it down or update the floors before someone...