Green Philosophy 716 - Cannabis Dispensary — Local services in Town of West Seneca

Will never set foot in this establishment again. Staff is extremely rude! Purchased 4 vape cartridges less than a month ago. I opened the last one last night and the cartridge was empty. Called the store immediately (2/19) and the person who answered stated she was the "owner" I explained the situation and she sounded very accommodating by telling me to bring it back and that she would take it up with the manufacturer. It was 10 minutes before closing time so I said I would bring it in the next day (2/20) and she said: no rush. Fast forward to today, went in and explained the situation to the girl working. She went in back and brought out another girl. This girl was super rude and told me numerous times that it was unacceptable that it took me so long to bring it back. I tried explaining to her that I buy more than one at a time and she stated that I should open them and check the cartridges as soon as I purchase them. I have never done that before because I assumed they would stay fresh longer if they were unopened. She also made a comment that the cartridge appeared used. She proceeded to message the owner, and than claimed that I never spoke to her on 2/19. She than ended up calling the owner, not sure what was said but the rude girl ended up giving me a replacement after once again reprimanding me for not bringing it back sooner. I had her open it so we could check to make sure that the cartridge was full, which it was. And she made another rude comment.

Added on 2/21 after seeing owners response: $51.00 UNUSED Cartridge was brought back with original packaging & receipt which was dated 1/26/25. While I understand the purchase was made almost a month ago, I do purchase multiple quantities at a time. AND I DO NOT OPEN THEM UNTIL I USE THEM. So I had no way of knowing the cartridge was DEFECTIVE not USED. I did call the day before I returned item (which was the day the item was opened) and explained the situation and I was told to bring it in. I would never have done that if I would have known that I was going to be BELITTLED by staff.

I WILL NEVER GIVE THIS BUSINESS ANOTHER CHANCE, ESPECIALLY AFTER READING THE...

IF YOU ARE LOOKING FOR CANNABIS PRODUCTS THIS IS THE PLACE TO STOP!! stopped by on a whim on a long roadtrip & boy do we not regret it. whether you’re in the market for some help with pain relief, anxiety, or just want to relax with some of nature’s finest, the staff is incredibly knowledgable & welcoming. cannabis can be a little intimidating but the lovely staff at Green Philosophy can help put your mind at ease by answering any questions you have & explaining the differences in THC, CBD, CBN (learned it’s great for anxiety!!) + more. everyone was laughing and clearly were genuinely friends & not just coworkers. we felt welcomed from literally the second we stepped in. make sure to take your time to browse & don’t be afraid to just say, “hey. I want to spend X & I want it to help with Y” because I can guarantee you that you’ll get the help you need! even if you’re not looking to feel any euphoric feelings, there is so much to learn about how cannabis (remember you don’t have to have THC if you’re not into that!) can help with chronic illnesses or pains, sleep, appetite etc. bathroom was super clean (as was the whole place) & prices were very reasonable. make sure to compliment Scooter on his haircut while you’re there (yes literally have an inside joke with them after one visit, that’s how awesome they were)!! my only complaint is that we live so far away so we won’t be able to come back soon. THANK YOU GREEN...

Whether for recreation or medical relief GO HERE NOW. The owner's are great people. She is a medical doctor. The staff are VERY knowledgeable, very friendly and dare I say fun? I'd rather hang out with the one lady- Jessica, than my family. But she has more than once guided me to solutions for my medical and mental health issues. On more than one occassion she has been able to completely alleviate my pain. Not cure it but i know what to do when pernicious sciatica acts up, or a migraine, or panic attack. 20 years of neurologists, surgeons, chiropractors, pain clinics- she's actually provided me with relief. She doesn't make any medical claims mind you, but I'm here to celebrate her unsanctioned success. The products are good quality and surprisingly inexpensive. I expect the products will only get better as they learn their place in the dispensary world, learn their client needs and what is available on the market. Also, I feel safe here, you know? Not just my physical safety but safe to be myself and really talk about what it is I need. Sometimes, in other places you feel like an old teacher will appear out of thin air and accost you with a ruler if you don't say the right thing.

So again I HIGHLY RECOMMEND. Ask...