scheduled a time for a "tour" with eric to start a membership today, around 20 minutes before the 11 am scheduled appointment I received a text message to confirm the appointment which I did. my wife and I arrived at the location at 10:45 with nobody that works there to let us in. a gym patron let us in informing us that eric usually shows up around 1030 after he gets out of class, so my wife and I sit and wait. after some time waiting I received another message directly from "eric" informing me he had to "step out of the office" which i found odd since he apparently does not show up until around 11, he proceeds to apologize and tell me he will not be able to show up for the appointment today and hopefully we can reschedule which would normally not be a issue if it was done in a professionally timely manner, and not 5 minutes before the scheduled tour time after my wife and i had drove into town to meet with him and already there. very upset with this happening as its not often i get a chance to come into town during regular business hours especially with my wife. in the future I recommend that the "staff" plan their time better and if they cannot meet their obligations then they should be attempting to reschedule with much more than 5...
Read moreI’m on deployment in the military and contacted the gym to cancel my membership before I left since I will be gone for a few years. When I called, the owner stated that he will not allow me to cancel and I have to complete the contract. I called corporate and they informed me that I should be allowed to cancel due to my active duty status with a copy of my orders. Corporate already spoke with the owner but the owner is the only one that can cancel since they are privately owned. Thanks for showing your support for...
Read moreThe interior of the gym is always clean and inviting. Our club’s manager is friendly and accessible to anyone with questions. The changing rooms are always clean and there are never any long waiting times to use equipment. For a small town, we do sometimes get a crowd in the gym – perhaps with more members, the owners will expand the facility. The strip mall where the gym is located has plenty of vacancy. Not related to Anytime Fitness, I believe the strip mall owner could improve the outward appearance of...
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