Dollar General — Local services in Troy

Connie, the apparent store manager, was extremely rude. First, I called to make sure there was a Western Union and to see what time they closed. After walking for 35 minutes, I get there and ask for help to receive my western union money. She hadn't ever done a Western Union transaction so had to call her boss, which was only on the phone with her for like 3 minutes. She said I had to call Western Union myself to see why I couldn't receive the money when I had my I.D. and tracking number in hand. If you don't know how to do something just say it instead of pretending it was my fault. After leaving very upset because she didn't know what she was doing, and I had a 35 minute walk home, I called to get her boss's number and repeatedly she said she was the manager. Ok, I asked for someone over her head, since she wasn't understanding that I wanted her boss's name. She finally rattled off some phone number for an Ashley which I didn't catch and didn't care to ask her to repeat. I will never go back to this store. It wouldve saved alot of my time and not have to deal with an extremely rude manager, if she would've just said, yes we have western union but don't come until tomorrow when someone is there that knows what they are doing. I don't even understand how she's the store manager. Must not have to have any people skills or customer appreciation to work there. This review shouldn't even get one star except the other boy that was working was very nice. Funny that Kroger had absolutely no issue with the Western Union. Kroger gets my...

I understand this is a difficult time in society right now but you don't have to be snappy with customers. You just walked in the store to work yes you got a truck in but take a deep breath and move on . The blonde at your location who is the manager could use an adjustment on her attitude we are the ones that are still paying your income get over yourself . Then you have an older lady named Becky who is fabulous always has a smile on her face and is helpful. Above all things be kind for goodness sakes. I think I will be staying away from Dollar General for quite awhile and I will encourage family and friends to...

I'm kind of in love with this place. I have passed this place by so many times it's unreal. Two days ago I finally walked in. I'm so glad I did! It's so convenient. I have gone back a few more times for things I need instead of driving across town to an overcrowded store that takes forever to get out of. The register always is packed at this store when I first walk in but keep in mind, everyone is only buying a couple things. Within minutes the line is down. I highly...