Country Home Furniture and Western Lifestyle — Local services in Tucson

Personal Superlative Service; Unsurpassed Quality

My needs were unique, and couldn't be met with any online or "big establishment" furniture supplier. Country Home Furniture met them all, and made a (required-by-me) six-month journey with them a fantastic experience!

Let me explain: I purchased a small condo in mid-2023, and needed to furnish it from scratch. I knew I wanted furniture that would bring me joy every day for the rest of my life, and then continue to bring that joy to my children, grandchildren, and beyond. Having (earlier in my life) purchased an Amish-made table that has been remarkable, I knew that I wanted only Amish-made for all my purchases: table and chairs, glass-doored bookshelf, double glide rocker, Liberty rocker, roll-top desk, and bunkbed.

Due to tax considerations, I didn't want final payment or delivery until 2024. Justin juggled orders from multiple Amish furniture makers---I suspect it was a logistical challenge for him to get things timed just right so that he didn't have to store the pieces too long and yet would be sure to have everything ready for an early January 2024 delivery. He never complained about this burden; he touched base with me throughout the months letting me know how things were going; he hand-wrote a beautiful note that showed his appreciation for me as a customer. He made me feel special, cradled in ultra-capable hands, throughout the journey. He even printed me out photos of each piece of furniture so that I could properly anticipate throughout the wait!

Backing up a bit, Justin's expert knowledge of Amish suppliers and products led me to exactly the furniture that I wanted. He was extremely careful to make sure that I would be pleased with my purchases: for example, he was very careful that I realized the "range of character" that I should expect to see with my rustic barnwood table and chairs. Initially, the Liberty rocker wasn't on my "to-buy" list, but in wandering through their gorgeous showroom, I sat down in it, and immediately recognized it as the most comfortable rocker I've ever used in my life. (After delivery, my daughter sat in it and made exactly the same comment!)

Finally---delivery and setup day!! It was like all my childhood Christmases rolled into one, having these gorgeous pieces so carefully placed into my home. Their delivery crew is fantastic and so friendly! They moved slowly and carefully around tight corners and through small doors in my tiny 625 sq ft condo---it was transformed in the space of about one hour.

So---Justin, Preben, and Country Home Furniture---you have brought me immense happiness. I'm bubbling over! For a week now I have been smiling. Much more than earning my business, you have earned my deep respect. Thank you from the bottom of my heart for all you have...

Country Home Furniture (CHF) offers beautifully crafted American made furniture, much from the Midwest Amish. CHF sells a few upholstery pieces (sectional/sofas/chairs) by special/custom order from a manufacturer in California. Warning - if purchasing a special order, take great caution to get ALL the details and dimensions in writing.

After several days of sofa shopping, we ended up on a very comfortable sectional at CHF. Sales Manager Justin assured us he could custom order the equivalent in a sofa. We ordered 2 for our Tucson home.

Our 9-month experience with Justin at CHF was frustrating and expensive! Including a reorder and an upcharge of $380.

Our sofas are well made, and so far, we love the fabric. But the sofas are NOT equivalent dimensions in seat depth and comfort of the showroom piece. The seat depth is 3 inches greater causing our feet to not land on the floor. (We are 5’7” and 6’ tall.)

Our receipt states a special order of 2 “Madbra” sofas, we believe the mistake was made when Justin misinterpreted the showroom sectional to be the equivalent Madbra sofa on their diagram. After researching the manufacturer’s website, the dimensions we expected are available, but not labeled Madbra. Justin is professional and experienced, but our biggest and most costly mistake was trusting him to write up the special order correctly. We now regret not micro-managing and requiring ALL the dimensions in writing on the receipt.

In the end, Justin was not willing to reorder again and offered a...

I was in the market for a very specific piece of furniture in an Amish style. The suggestion was made to try Country Home Furniture and I’m glad I did! While they have a fantastic range of furniture options on the floor, they also have additional options in their tremendous catalog selection. With the help and guidance of their knowledgeable team, we were able to find just what I was looking for at a more than reasonable price point. The lead time from ordering to delivery was relatively short considering it was a custom order and delivery to my locale outside of Tucson was seamless. The overall experience from their professional assistance in choosing which options suited my needs including the finish to match my decor, quality of product received and timelines from ordering to delivery have been nothing short of outstanding. What a pleasure it was to deal with CHF and I look forward to my next...