The management team here are nothing more then dishonest, thieves. Personally dealing with L.O.D. (Lead of Darpermant) Makayla and Nathan - last names unknown. One afternoon when I was runing my personal errands. I walked into El con Target #1439, taking into the store some personal items, i.e. (1) Hydro Flask - that I had personalized with my name, (1) iPhone 10 - with a plane Black Outter Box. While I was browsing around looking at this and that. I placed my Hydro Flask and iphone next to each other on the shelves of the sales floor to interact with the merchandise in the store. Spacing that I had placed my personal items on the shelves I walked away leaving behind both the Hydro Flask and iPhone. Once I had realised that I had forget my Hydro Flask and iPhone I ran back to where I remember placing them down. Only finding my iphone, my Hydro Flask was now missing. As i sought out for assistance looking for my Hydro Flask. Asking the team members working on the sales floor if they seen it, under their breath, of several employees I was told that L.O.D. Nathan was known for throwing out the staff's personal water bottles that are on the sales floor. Talking to a L.O.D Makayla while standing next to Nathan about my missing Hydro Flask, she informed me how Target is not responsible for stolened personal items, (I understand this Target policy. And this policy is not why I'm truing to a Google review. It's becuse of how the management handled this scenario) Makayla then offers to check the cameras. As i agree to viewing the cameras and voiceing to them, "that I cannot understand how or why a Target Guest would take a Hyrdo Flask but not an iPhone 10 and that it doesn't make sense to me." Makayla suddenly turns from listening to my complaints, to telling me that I'm being 'aggressive'. Now refusing to check the cameras as she oringally offered. As I pressed for her to honor her offer of checking the cameras. She retaliates against me asking me to leaving the property, claming if I don't she'll file traspasing against me with our local authorities. I leave the store at this time. What happened to the old saying, "the customer is always right"? It's to my understanding no matter what company you're empoloyeed by, whether it's towards a customer or Co-workers retaliation is a form on harassment and that is exactly what this management staff had done to me. Instead of trying to be helpful and finding a sulation to my problems I was dismissed and removed from the store. My suggestion is to boycott this El con Target as I'm fully convinced that the management team here took my personal property and then covered it up, protecting their own, insted of looking out for the best interest of Targets Guest. There is an other Target just three miles east with what I hope that, the staff there will care for their customers unlike my experiences at Taget #1439. #disappointedtarget #badtarget #targetstores...
Read moreIf there was zero stars as a option for sure they would get none. I don’t know about the other locations too much but el con mall location is getting worse and worse with treating me and others as criminals with no justification. The employees there make it so uncomfortable that I literally forced to leave. I was in men’s clothing when a employees ask if I’m finding everything ok I tell him yes and he informed me that he would be around in case I needed something else. Something else? I didn’t need anything the first time. So I have him straightening clothes on hangers on my back I could hear his breathing. Oh and there were plenty of other customers in clothing that he didn’t bother to ask for help maybe he was giving me V.I.P service ? At this point i have already decided to leave I just had to find my girlfriend but before I could even leave men’s clothing the manager (I think) she was up front last I saw her had made it back to men’s clothing to see if I wanted a cart I declined and she let me know that she would be around if I needed any help. I decide to just go wait outside and as I’m leaving I see her talking to the guy who stands by the doors. “Hey how are you?” I’m fine I say and as I’m leaving I’m past the first set of doors I hear in a real loud voice that he was looking forward to seeing me next time” this isn’t the first time I’ve been treated this way there it’s why I try to avoid going there when I can. I’ve never stolen from target never been caught doing anything there just because they don’t like the way I look or dress that treat me like a criminal who isn’t welcome in their stores. I have heard from other people that they are treated the same way there but I’ll let them tell...
Read moreThis review is as the result of a Target survey. I usually have a pleasant shopping trip at Target, however, these past two visits at two different locations, one being at the El Con location and the second at the Oracle location, were disappointing due to the lack of customer service. Perhaps things have changed over the years when customers asked for an item and the associate checked the inventory stock, or availability at other locations if they didn't have it. Both times I asked if they could check, or if they knew when shipments would arrive. They responded no. I asked if they could find out and they said no. The last associate said that I could call to check but she didn't offer a number to call. I gave up at that point. I know that I can check online and purchase whatever I want online as well. However, if I'm at a store that I regularly shop at and find it convenient to pick up an item then I ask so I can include it on my list of things for my next...
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