Nails Aqui — Local services in Tucson

I wish I can give them a 0 so I am stuck with a 1. The first 3 times I went they did a fantastic job and was very detailed then when I came about 2 weeks ago Christina was going to do my fills but she had me see her brother tony to remove the color and as he was removing the color he was telling me that I needed a new set I asked how much he said 25 and since I pay 30 normally cuz I get the gel they were going to take 5.00 off that was a lie so he ripped my nails off or should I say the acrylic off my natural nails instead of soaking them off like u are supposed to do then after the product was off Christina proceeded to take the drill on what was left of my natural nails and then added tips and when she was done she asked me if everything looked right and I pointed out she filed into the corners and were not straight she stated it was the way my nail was and ignored what I was trying to tell her then I noticed the nails were not even and wide and as I tried to explain she started to get a attitude so at this point I didn’t know what to do so when she was done I go to pay and then they charge me a completely different price and as I asked why I am getting charged for one price and was told something else she then went from 0 to 100 in sec so I paid the 40 and went and sat in my car and cried cuz I should have not paid for a bad service so I went back in and told her I was not happy with the work she did and then she threatened to call the cops on me cuz I asked for my money back and she started screaming at me in from of everyone including the little baby that was there I don’t recommend anyone to go here they will do a good job and then do the worse job ever. I wish I had this recorded so people can see how Christina is if u try to correct or ask her fix the problem It was so embarrassing to be treated like that. I am in customer service and never ever treated anyone like that on top of that I reported the to the state board of cosmetology for ripping the acrylic off my natural nails and then filed on raw skin that barely had my natural nails u are supposed to soak them to avoid damage to the nail bed. Again save ur money...

Though out my years of life I've heard nothing but picky negative reviews about nail salons. So this being my first time venturing off on my own to find a reasonably priced nail salon that doesn't make me feel like I was cheated or make my nails look horrible to the point of utter despair. I was frightened and turned to google maps and the reviews. This being the closest and having decent reviews caught my attention. Upon walking into the salon it didn't look as big or busy at the time, sending me a feeling of needing to retreat and leave. Although once you get over the smallness of the salon itself you realize that it's actually really nice there multiple Tvs playing all on one channel, and as soon as you did down your asked if you would like a complimentary soda which in my opinion helped ease my nerves. The lady asked multiple questions to make sure my nails are exactly what I want. The lady that did mine was extremely patient and nice talking the extra time to make sure all my previous nail polish was off. I got the full Acrylic nails with French tip for $30. I have to admit I wish I could of tipped the lady more but I couldn't afford it at the moment. I'll definitely be back more frequently and tell...

I enjoy going here and have been a long time customer the work is well and the prices are fair what I don’t like is the stopping to answer the phone stopping in the middle of my service e several times...they also are a family operated business Which is great but the guy and girl recently had a baby so the baby stays at the shop so she is often running around the shop she also stays in the wax room so it’s half a baby room half a wax salon room which in my opinion is very unprofessional You can’t blame the baby she is only 1 year old but they really should consider rotating their schedule so one parent could stay home with the baby so customers who go to relax aren’t listening to a crying baby or just dealing with what comes with a baby I’ve seen them decline customer who want waxing if the baby is in the wax room sleeping which is highly rude in my opinion I know how it goes I have 2 kids under age 4 so I know kids will be kids but I also go to the salon for relaxation and often am met with the opposite lol

Otherwise this place...