
Ive never written a review, but in this case it was necessary for my mental health and to prevent future clients from going through my experience. Also, Google reviews didnât let me post the whole thing, if youâd like to read a detailed review is on Yelp.
Long story short, I was a new client to the Lux Lounge and a new client of Christianna. I'm extremely disappointed & discouraged, I literally cried. I left the Lux lounge with green, ash toned, wet and damaged hair. My hair is literally falling out in pieces. Christianna is a great person, she's friendly and easy to talk to. However, her lack communication and confidently saying she can do something and not accomplish it, it was very deceiving for such an expensive service (Quoted @ $350). Christianna mentioned she had hair insurance for cases like these. Therefore, I did file a complaint to the board for negligence and false claims. Personally, with my experience, I do not recommend her as a hairstylist. I have not tried any of their other services. I really wish things would have gone...
   Read moreWe had an important service we got done that I was so excited about. The person we went too was already giving bad communication through text so I already had a off feeling but went through with it. We got there on time and unfortunately had to wait 10 mins because someone else was still getting their service. It seemed like when I asked questions I was given a dumb look or face. I donât want to say names or put anyone down but I will say this.. If youâre reading reviews based off this salon and contact someone here for services, trust your gut. If you feel like someone is being rude through message then just find someone else! We didnât have a majorly bad experience but it could have been BETTER. We wonât be going back and will find someone else especially someone who is a bit better at communicating and more friendly. Iâve worked with people my whole life and it doesnât take a lot to give off good vibes and be...
   Read moreI LOVE the atmosphere of the salon! I have had my teeth whitened by Katie 2 times now and they have turned out awesome both times, absolutely no sensitivity of the teeth and NO burnt gums, as a Registered Dental Hygienist myself I would strongly recommend the teeth whitening services as they are safe and allow you to achieve optimal results for a great price! I also had a month membership of tanning which was wonderful got a nice golden tan for my trip to Vegas, the beds also don't make you get hot at all. One last thing brow Brittney is the bomb, made my eyebrows look wonderful!! I would highly recommend the Salon for...
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