Universal Jewelers — Local services in Turlock

I hope this review serves as a warning to prevent others from experiencing what we did. My mother dropped off some jewelery for repair last year and due to personal circumstances and the pandemic she only recently had the opportunity to come in to pick up.

The man whom I assume is the owner was very disrespectful and made the claim that if things don't get picked up "they walk" and went on to explain it is part of covering the business costs.

I would understand if they had said it was lost or that they would look for it and get get back to us, but the fact that instead the man raised his voice at us and told us we couldn't expect him to have kept track of it all this time and refused to even look for our item (which was dropped off with a name and a phone number). Their lack of effort to even pretend to look for it and their aggressive attitudes towards us reveals they had no interest in assisting us, but had no issue verbally demeaning us.

I would avoid this business...

I came all the way from Madera, Ca to Universal Jewelers in Turlock because I was referred here. Efren and his family took great care of me and got me a beautiful engagement ring for my upcoming proposal. I gave him an idea, budget, and timeline and he surpassed my expectations and under budget too! I would highly recommend and will be sending future business his way! Thank you everyone at...

The shop owners are very nice people! They truly have the best interest with the costumer. Very nice welcoming owners. I’ve gotten some very cool things at this jewelry store. a few yellow and white Gold chains, some Versace and some YSL products. They got some really nice things.💍What’s good is that they keep up with the latest trends! It’s definitely...