I want to give a huge shoutout to Shatereius and Janequa at the Cricket store on 524 15th ST E! These two ladies went above and beyond to help me get my phone situation taken care of. They were professional, patient, and truly cared about making sure everything was resolved before I left the store. Their customer service was top-notch, and they turned a stressful situation into a smooth and easy experience.
Because of their outstanding service, I’ll definitely be coming back to this location for all my phone needs. Thank you again, Shatereius and Janequa—you both...
Read moreMy wife and I wanted to upgrade our old phone. The ladies inside were very helpful with this process. They were both very knowledgeable about what we wanted and asked of them. They got right to us and we got our phones in just a short time. So if you're looking for a great phone service please check with Cricket wireless and the ladies on 15th Street in Tuscaloosa Alabama,they are great. We have been all acrythe United States this summer and through some mighty tall mountain ranges and we hardly ever lost...
Read moreI don't normally write reviews but had to do one today. I went in to get a number removed off a plan that is no longer used and move mine over to it. Sadie was very polite and easy to talk to she got it switched over and went to review the new price and it was way to high. She contacted customer support chat and kept me informed the whole process and got it straightened out. Amazing customer service so polite and friendly. Thanks again Sadie for...
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