University Medical Center — Local services in Tuscaloosa

Updating review. I will admit my last review was of a much different tone than this one will be .. previously I’d been placed with a dr that was ( and I have never complained of any Dr until that experience,have always had excellent standing in most every circumstance I can even recall in my long history , requiring medical care ). My previous dr just wasn’t a good fit , was horrible at any interpersonal interaction, never once made effort to listen or follow up with necessary treatment or tests , just left me by the wayside in the most troubled time and caused me a lot of undue stress and anxiety and left me feeling I couldn’t trust ANY dr or open up about anything and I was very dismayed by the” bedside manner”, the overall personality and attitude in general & was left numerous times in situations which required me to have to either be seen in night clinic or hospital , which resulted several times in my being admitted with serious complications, all while my actual dr never did a thing to help but did try to mettle into my personal life and cross boundaries That were highly inappropriate and misguided. Never have I just felt like wow this is a person who should never be allowed around people.. words can’t say . And one would think by reading thus they could imagine but no. It’s prob.not what most would think but just saying-worst experience Ever. Esp for someone with such need for continued care for serious conditions that shouldn’t have ever been in the hands of such an incapable, cold , arrogant( Perhaps not intentionally but how she def. came off ) person who really only injected their own selfish opinion into treatment of others Rather than relying on the methods of care any dr should follow& abide by. Even my reporting it brought unnecessary issues where YES admin. And social workers felt it a must to be removed from her care, that was stalled for months on end& entire time, I was left suffering & feeling completely beside myself with no help.thank God for some of my other drs in other areas of specialty, as not only were they confounded I’d be stuck with such a horrible situation,they expressed many times, frustrating having to interact between the office/that dr for anything even just getting referrals or communicating to have tests ordered there as opposed to me having to travel long trips for tests that easily could’ve been ordered and faxed over but she NEVER( I didn’t mention the name when i was a patient but I will now - dr Moore) once did a thing to even contribute to my health and well being and I’m just going to leave it at that. I don’t line to ever put Any dr down & have great understanding/ appreciation for what the nature of the job entails but this was a horrible exp. & really did damage to my overall health & life and I suffered2 years,thru Being basically left to feel like omg I can’t even be treated like a human being. I’ve never been a combative patient. Never so just as made a ripple in disagreement or any issues but omg I was miserable. THANK GOD( right after I left my last review conveniently enough ) I walked in to find I’d Bn given a new dr& she’s WONDERFUL & so sweet & caring & I’ve only seen her 3x but I feel I can trust her & im so grateful to her. ( dr Singh ) she’s amazing. And the office has gotten better ( during COVID the wonderful ladies I’ve spoken to are so kind and sweet ) but I will say that I’ve never felt a warmth from anyone in reception in the BLue suite. Omg they’re always on edge/rude & im always friendly no matter what but those folks need to lighten up and have respect for others & start taking Their jobs more seriously & if they’re not cut out for dealing w/the public in this capacity omg do a favor and don’t wk there. No one deserves to be instantly talked down to. I get it , they likely deal with frustrated ppl , people who don’t feel well as is, that may even be disruptive but I’ve never Bn & I’ve shown only utmost respect to all.Anyway I LOVE MY NEW DR& hope when she leaves I can still be her patient.She’s amazing!Big diff.from my last...

I want to talk about OBGYN service from Dr Cecily Collins and warn other people against this awful place. She took “care” of all my pregnancy ( near 9-8 appointments)delivery and there was one appointment after childbirth.

◾️In this clinic they never admit at the time appointed by them .. we always waited for an hour and a half just to get to the admission office. Before admission, you pass urine, weight, pressure. At almost every appointment, strange students are sent to you, who either have no desire to study or just do not care! And why should I even waste time on them? When the student leaves for another 30-45 minutes, Dr. Collis comes who, as always, has one question: How are you?You will pay 2100 dollars 💵 only for one question, the blood test, ultra sound and other procedures don’t include in this price .

◾️When you start talking about your health problems to the doctor with one foot behind the office with one foot in the office, you get the impression that you are just a money bag ... which can't hurt anything.

◾️At 38 weeks, the doctor took a swab from me by touch, without even putting it on the chair as it should be in gynecology, without a mirror and a special catheter, I started to bleed heavily at home in the evenings and as a result we owe ... about 400 more dollars for the emergency.

◾️About my childbirth: no one did the third ultrasound to me, the doctor set the due date too late and my baby was too big! We arrived at the hospital, at six in the morning they gave me labor stimulation, at 11 o'clock the doctor came and tried to puncture the bladder, but nothing came of it. After that I lay and writhed until five in the evening, only because she left it is not clear where ... and at five she did it.

◾️The postpartum appointment took place three weeks after the birth, during which I was forced to use contraception and was told that I could have intercourse. What sexual intercourse ? Any other adequate doctor will tell you that you cannot have any sexual relations for up to 40 days - it's nature!

◾️ I was appointed a second postpartum appointment, to which I came and they began to take a signature from me, supposedly for taking a smear, when the nurse came out, I saw a spiral on the table, which I was not going to put .. why did the doctor decide that I need it? ? I was told there would be a standard smear technique. Then the doctor came in and I asked: Are you going to put a spiral on me? Her answer was yes! I said that I would not stage it and at the last reception I did not say that I would stage it. She left the office and I waited for her for 40 minutes, then I opened the door and nurse came to me and said: “Why are you sitting here, go home!”. It was not very polite on the part of the doctor and they tried to deceive me! I will not be surprised that they will charge for this !! And all this time my husband waited me with my baby and why should my child cry for doctor mistakes?

Here there will be no human relationship to you, doctors are not interested in your problems, apparently they are only interested in monetary interest from contraceptives. I am completely unhappy with the service at this clinic! They charge a lot of money for nothing! I can say thanks only one nurse from this clinic she gave me a good complex of vitamin..very good women. In generaly It’s just awful, my girlfriend will give birth in Birmingham and this is the...

Dr. Kuijpers was incredible, always made sure I was informed of anything that was being done and why, and always made me feel completely comfortable. I have nothing I can possibly critique about her and am thankful for the times I did get to see her.

However, this 1-star review is because the staff at this facility, and the facility as a whole, has little regard to patient well-being. On more than one occasion, I have had difficulty getting vital mental health prescriptions filled. These are medications that I was explicitly told I could not stop cold-turkey, but when trying to communicate with the staff that I could not afford an appointment without insurance in the time frame provided, I was given absolutely zero options to move on. When I tried to tell the nurse I spoke with that I was going to go into withdrawal, her response was to say "You're welcome, have a nice day" as though she hadn't heard me express a serious concern for my health. Offices will not offer any payment plans, short-term refills, or anything to keep their patients from going through serious pain and suffering even for a moment. I understand that mental health is a low-priority for this backwards state, but when a patient tells you outright that they do not have any options and will be going into withdrawal, it is revolting that someone will disregard that. It is VERY clear that they do not take mental health seriously.

If you're looking for a medical care facility that cares about its patients, move on. This is a great place if you have one short-term need and will not need any follow-ups and somehow anticipate that you will never have any financial hardships as long...