Fashion House Inc — Local services in Union City

Size not as advertised! Not Happy!

The "Size Was Not As Advertised"! NOT HAPPY! So now I'm in the Return Process. They have my money, while I'm laboring to repackage and return the product, so now No Product and They Have My Money. I had asked for them NOT to put me in the Return Process and simply discount the purchase which would aid in me quickly having the mis-marked pants of the suit tailored to the advertised size. After 3 days, there was no response or resolution, so I let the public know my experience. They retaliated with a comment that's not becoming of a customer focused organization.

The bad thing is, I communicated with the seller, prior to purchase and shipment, with the hopes of assisting them to get it right the first time. I'm not happy with my purchase or the non-resolution. Not Happy!

I will not and can-not recommend Fashion House Inc. (fashionhouseinc) to any friends or family.

Addendum: You see the seller still don't understand the problem. It's very simple.

Just read your reply. Again, the whole issue is that I bought the waist size 47 as advertised with the 52 L jacket. You sent me a 46 waist with the 52 L jacket. All of this other stuff about whatever you're saying is smoke and mirrors. You can't confuse the people. You sent an item that was advertised wrong.

You advertised waist 47 I bought the waist size 47 but you sent me a 46 waist, THAT'S THE ISSUE.

Nothing else..........Stop trying to make it something else. You are still advertising 52L 47waist. No one will receive that suit, if purchased. You will send a 46...

Boy where do I even begin…. Just an absolute class of a store. The customer service is unlike any other clothing store you’ve been to. The clothing store sells top notch clothing that can’t be found in the high end designers. Ended up looking great for my prom. THANK YOU...

This place is a pure gem! My husband was able to find exactly what he wanted within 15 minutes. The owner was super helpful and knew exactly what we needed.

His prices are also amazing. I was shocked with how affordable everything was. The whole experience was...