Great selection of products and friendly staff but obviously poor business structure. I was only charged $5 for a can of imported Zyn on at least 5 or 6 occasions and was told this time that the other employees were wrong and they are almost twice that price. I was told I would get them for the previous price this time, but instead was still charged in excess. 3 cans at $5 is not $20 after tax in Pennsylvania. So for one, that's ridiculous and I won't be back at that price. And secondly, why are your employees not trained? Why do you enter everything manually if you have these problems? Invest in a scan gun for crying out loud. Definitely some issues to be solved on the backend and with management/owners. I'll be back when I'm no longer feeling I might be lied to. A shame that a store with such a good selection and decent reviews thus far slipped this hard and missed a profit. I'm sure I'm not going to be the only customer to find this out and be...
Read moreIn a place that has an 18 and over sign on the door an 18 and over sign on all of its products I walk in today and it's like a daycare center there were two women in their with their children the kids were running around asking for crayons and shit pencils and ink pens pieces of paper and what not playing on the casino machine I would drive all the way to struthers Ohio Pittsburgh before I go 15 minutes up the street for a place that rarely has things in stock and the product is hard and crumbly dry and stale at first it was nice I enjoyed going in then they let a vendor come in to sell candles who was talking everyone's ear off then not having stock for weeks at a time and today with the daycare center being active this place needs to...
Read moreI needed a new atomizer for the new puffco peak pro and she had no idea what she was talking about. I had to basically teach her that not all puffco parts are the same. I was so stunned that I didn’t buy anything at all. I was going to ask for a nectar collector but I figured she didn’t know what that was either. I’m not commenting to be rude or anything but the store definitely has some training to do on the basic stuff you sell. I then asked if they were hiring because no offense to her I was informing and teaching her which was weird to me. I hope this comes into the right hands so some training on...
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