Grome's Sewing Machine Company — Local services in Universal City

A totally wonderful sewing and quilting store with a deep local history and run by a warm, welcoming, Texas friendly owner and staff👏. We traveled to shop during the 2024 All Texas Shop Hop. We were not disappointed, they have a beautiful and varied collection of unique fabrics. Absolutely loved the hanging quilts, wonderful eye candy that gives you inspirational ideas 😉. Great selection of kits and notions too. A very well organized with a bright fully lit store. We bought a few fat quarters and they had the wife’s rotary blades she needed. They also had a really unique Shop Hop block that we loved and felt like it really bonused our visit. We loved browsing and chatting and we really forward to returning...

I had just left the children's play place down the street and had my two little girls with me, both crying. I almost didn't go in but decided I really wanted to look so I would make it quick. Immediately when we walked in, Nancy greeted us and could see me struggling with my littles. She was SO kind, and extremely helpful. She not only helped me find a new machine but answered all my questions while helping me with my oldest, keeping her happy. I've truly never experienced that level of customer service. It was more than just customer service but truly just human kindness and understanding as a fellow mother. I cannot express how happy and grateful I am to have found such a wonderful, caring,...

I came to Grome's with a machine that wasn't sewing quite right. I reached out on FB messenger asking if I could bring in my machine to see if it was user error. Cyndi spent several hours on FB messenger trying to help me work out what the issue was! I couldn't believe her level of helpfulness! It was tremendous! I came into the store the next morning with my machine. I was welcomed warmly and assisted immediately! They fixed and did a quick clean of my machine. All at no charge!! I highly recommend this store for all of your sewing, embroidery, or quilting needs!! Thank...