Las Consentidas snacks — Local services in Universal City

Word of caution -- Do NOT use credit card at this location. They will turn around and add their own tip. This was our first time there. The girl behind desk calculated cost of our 2 snacks. I asked her how much and she replied $9. I confirmed $9 ok. She didn't ask me to sign anything. I thought it was weird but then again there are places that dont require signatures. I thought nothing of it. I go back home and get a text notification from my CC company that I was charged $10.01. She had decided to give herself a tip.

I called the store to get an explanation and the same girl answered. I asked her where did the extra charge come from. I gave her several chances for her to own up to her actions but she still wouldnt. "I dont know how that machine works." Then "Maybe it was with taxes." (It still wouldn't have been $10.) "It asked me if $9 was correct. I hit yes. I didn't know it would be $10." (If you confirmed yes to the amount, why would it give you a different amount.) She was still being dishonest. I told her I was very disappointed before the call ended.

I get it's just a dollar and they're trying to make a living. I work hard for my money too. Just think if she's done this to many others, it all adds up. If she asked I would have gladly tipped but she didnt give me the chance and took it upon herself to do it. Just be careful when you go there. Best to give cash, but maybe also make sure to check your change too. We won't...

The person that helped me was really nice. I came in to purchase mango ice cream, mangonada, and a fruit bowl to take back to the office. Everything was fresh and delicious! I will be coming back next time we need an...

Although the lady in the front was nice, I was given ice cream that had freezer burn and it was horrible. Threw it out immediately. Do not...