Talbots — Local services in Upper Arlington

Please update your holiday hours online. A sign on the door isn't adequate to save people a drive. Here are the instructions I googled:

Step-by-Step Guide to Setting Holiday Hours

Log In: Go to Google's Business Profile and log in with the email associated with your business.

Access Profile: Search for your business name on Google while logged in to find your management panel, or navigate to the Business Profile page directly.

Find Hours Section: Look for the "Hours" section, often found by clicking on "Edit Profile" or the pencil icon.

Add Special Hours: You will see an option for "Add special hours" or a calendar icon next to your regular hours.

Select Holidays: Google often pre-populates a list of recognized holidays. Click on the holidays you need to adjust. You can also click "Add new date" to include any other date.

Enter Hours or Mark Closed: For each selected holiday, you can either enter your unique operating hours or check the box to indicate the business is closed for that day.

Confirm and Save: After you've set your hours for the special dates, click "Apply" or "Save" to publish...

I went with my daughter to Lane Avenue Talbots hoping that I could convince her to spend some time trying on pants since I really wanted to buy her some, and she has been having trouble finding ones that fit. It was our good fortune to work with Clenny who has a real talent for working with customers who have challenges in the pants fitting department. Clenny rose to the challenge by bringing pair after of jeans, jeggings, dress pants to tirelessly try on. Result? Success! We brought 5 assorted pairs of pants home. Different sizes, different styles, all fitting and attractive! What a wonderful experience. We loved it and I think Clenny did, too.

Also, I applied what I learned from Clenny to my plus size department and now I have new great fitting jeans and...

I always feel like I get the worst service in the Lane Ave store. I am rarely, if ever greeted. Stand at check out waiting while employs chat (or better yet, greet other in-coming customers).

Today I placed 3 shirts on the counter for check-out, and the woman at the register only rings 2 of them. Sees the 3rd shirt after charging my card and asks if I really wanted to buy the 3rd. Umm, yes. She then acts like it’s nothing, no apology, nothing.

If it weren’t for the fact that my Mom loves Talbots and they have a decently stocked petites department, I would...