AutoZone Auto Parts — Local services in Upper Hanover Township

It is a clean store. The prices are good. (if you don't shop on Amazon) And the location is nice. they have had everything i have needed every time i go in. The only thing i had a negative experience with was the staff. They are a nice staff. They will be there for you. They ask often if they can help you look for things. However, the one time i took them up on the offer, the person i dealt with wasn't very experienced/knowledgeable. And i get that not everyone who works there will be an expert. But i respect some one more if they just say they do not know what it is that i am looking for, but this person proceeded to pretend he knew what i was looking for. I appreciated that they were trying, and i just played along because i didn't want to be mean. Otherwise, i like the store. I will still continue to go. i just wont put my trust in the recommendations of some of the...

This will absolutely be the last time I go to auto zone. Went to make a return and was dismissed by the cashier who claimed the product had been used. This woman Jennifer was disgusting in Her customer service telling me to get the f out of her store. All while the manager stood there watching saying nothing. The product i had was unused and untouched, returning it only because the same product is on Walmart shelves for half price. She treated me like an ignorant pesant and it was totally unwarranted. I've never been disrespected this way in my life and certainly not at a store in which I'm a member. All this for a 14 dollar bottle of cleaner. Shame on you autozone for hiring this type of person. And shame on the manager for standing there allowing this sort of treatment of your customers. This is outrageous. Autozone needs to fix this problem, remove that employee and...

Very unpleasant visit. Walked in to the store and wasn't greeted at all by the 2 workers. It just opened and I was the only one in the store. I couldn't find what I was looking for and when I went to the counter I wasn't acknowledged for several minutes. Eventually the clerk looked up and said I'll be with you in a minute or 2. He was counting money. After counting all the paper money he continued to count all the change. It was slow and painstaking. I couldn't believe it couldn't wait and he wouldn't want to help the customer that was waiting. After about 5 minutes and of waiting for the clerk to count the money, I left and went to Walmart This was the second time I experienced a real lag in the response from the staff. I will not be going to this store...