A Microsoft update trashed my computer. The Nerds repaired the problem that same day. The most difficult issue was correcting a 3/4 inch "picture frame" of un-displayed info at the edges of the PC. Two days later, I realized that the sound was missing. Called them again on Tuesday to alert them to the problem. It took a rewriting the system files to get the sound working again. But, I was back to the "picture frame" display issue once again. That took another several hours to fix. I was disappointed that their record of the previous work didn't lead them immediately to the necessary fix. That bit of frustration notwithstanding, I am 100% pleased with the Nerds positive attitude, communications and determination to get the job...
Read moreEvery so often my computer slogs down and nearly dies. In a panic I call Support Nerds and they ALWAYS fix it. Depending on how big a mess I've made with it, sometimes it takes a while, sometimes only a few minutes, but they always fix it. Thank goodness! David was wonderful, very patient and kind. The only thing I don't like is all the NOISE in the...
Read moreAMAZING FACULTY! Every department on so many levels where so patient and kind. The identity theft and the person behind the scam that caused me great anxiety that crashed the computer and caused me to buy google play gift cards worth $2,000.00 and harassing calls is over. I feel there are angels on earth with your employees. Many thanks!...
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