Scooped Ice Cream — Restaurant in Upper Uwchlan Township

To the owner: Please give your staff some training on customer service. You should never mistreat customers. My wife went in, craving some local home made ice cream. Once she learned that you don't accept credit cards, my wife told the girl at the front that I (her husband) would Venmo the money (I was in the car with my youngest who had fallen sleep). The girl at the front didn't allow my wife or my 6 year old to eat their ice cream until she showed that the $8.40 had been venmoed (I actually did Venmo the amount as soon as I saw my wife's text but the girl didn't see it). She then told my wife that she needed to provide proof of purchase when she got back. Please tell your staff, no one is going to run off with $8.40 worth of ice cream. So what did this cause? A horrible experience for my 6 year old son and wife. How could this have been avoided? Trust your customers, if you see an unfamiliar face, let them know upfront that you don't accept credit cards (maybe look into accepting credit cards and up your prices along the way). More than anything, you should never make your customers feel bad. Instead, be understanding and always try to create good experiences instead...

BY FAR THE BEST ICE CREAM IN CHESTER COUNTY IF NOT, ALL THE SURROUNDING AREAS. THE OWNER TRIES TO BUY LOCAL, BEST INGREDIENTS (IN MANY CASES ORGANICALLY GROWN, RAISED,ETC) . IT IS FRESH! ICE CREAM MADE YESTERDAY YOU CAN EAT TODAY! THEY MAKE LOVELY CAKES AND PIES (TRY AN ALTERNATIVE TO A TRADITIONAL PUMPKIN PIE). IT WAS A BIG HIT AT OUR HOUSE. THE EMPLOYEES ARE FRIENDLY AND TALK TO YOUR CHILDREN. BEWARE, YOU WILL GO...

This is the best, local, home-made ice cream around! They always have a new, interesting flavor to try, but their classics are so good, you can always count on a great cup or cone. Even though I am an "adult," my favorite is Cookie Monster, which is like a mix between cookies n cream and chocolate chip cookie dough in a rich vanilla base, just lightly tinted blue -...