Technology By Design — Local services in Urbandale

They are good people and they do know their stuff however their warranty comes at a high price. Systems costs 10's of thousands of dollars and there is always something needing attention. Instead of a good warranty and a long term maintenance program I got stuck with bill after bill after bill. I have faulty equipment getting covered by savant but tbd charges me hundreds to come replace the part. Then something breaks as their fixing that and I'm paying for another service call. I'm happy with how everything got set up but what I'm not happy about is.

How long it took (over a year) The warranty or lack there of. The cost of the system The cost of continuous service calls. Training of the system.

i would suggest writing the warranty and service contract before agreeing to...

My Wife and I had a Terrific experience with Technology By Design. They installed our Security, Theater Room and Savant System and we couldn't be happier. Our Theater Room sounds and looks better than the theaters we used to go to and we actually prefer to watch them at home now. We also have music throughout the home and we can control the whole thing from our iPad or from our phones. The installers were very friendly and knowledgeable, they cleaned up after themselves every step of the way and hauled away all of the boxes. They showed us how to run our system and our salesman came out to review our whole system with us. I would use them again and I refer them every...

Our experience with Technology by Design was a very good one, starting with our appointment at their showroom (which is nice) all the way to the final install. Our sales rep was knowledgeable and answered our questions, and the installation team was clean an friendly. Its been a long time since we used the multi room audio system in our home because it just wasn't convenient to turn on, and over time we just stopped using it. Now that we can control our music and radio station selections from our phones and iPads it gets used every day. Couldn't be more happy with our audio system now, and I'm glad we chose...