Davis Thrift Store — Local services in Venice

I would gladly have given Davis Thrift Store a 5 star rating as their prices and items are so great.... But....after purchasing a heavy armoire and making special arrangements to have it delivered to a new home the day After I got the keys to the home, I got a phone message on Mother's Day saying they had delivered it. I had traveled to see grandkids and didn't get back until late afternoon.

When I called back to ask why as they were not supposed to do it on Sunday Mother's Day, they said basically "oh well they left it outside "under awning (which meant in front of garage) and I should call their boss". I called and left a message, expressing my displeasure and asking for a call back as I would be meeting someone there on Monday for a special delivery (made After my arrangement with Davis). They could come back and move it in. No Call Back, No Apology and I had to pay another mover extra to get it in the house. It is still in two pieces as too heavy for him to move on top of base.

Customer Service is important. So I guess I learned a lesson. Davis isn't all it's cracked up to be. As much as I liked it, I...

First thing in the morning is usually a cheerful happy time for most people. The lady who runs the register up front is unfriendly and takes herself WAY too seriously. Must have had a bad night. Her comment was “I do this every day.” Yes, and it shows. Someone please give this woman a day off to get her head on straight! I’ve been there twice in the past week. She was snappy both visits and should NOT be working with customers. In the past I’ve had very good luck finding deals there. If you go, get what you want. Pay up front. Ask no questions and do not interact with the cashier. Please get that woman out of customer service and put her in the back. She can’t...

I just returned from another successful shopping trip to Davis. Their inventory depends upon the homes that they have recently cleaned out. New this week are wooden African art and masks, original art in desirable frames, modern and antique lamps, cookware, crystal glasses, high quality furniture, books, and tools of all sorts. Prices are rock bottom. There are several rooms of inventory and excellent personnel to help. If what you are looking is not in stock, just be patient and Davis will eventually have...