M & M Audio — Local services in Venice

I have a nissan 350z and stereo stopped working. Brought the car there and the tech got in and checked the system and said I needed a replacement. I wanted an OEM replacement and said I would call when it arrived. He estimated a half hour at 75 dollars. I made an appointment when the stero arrived. Fifteen minutes after I arrived and the old stero was out I was told the clips in the back did not match. I said not to put anything back and I would get one that matched. Now he wanted to charge me 150 dollars and was adimit about it I complained without raising my voice about being told 75 dollars for a half hour. He continued all his complaint about the situation and charged me $82.50 on 8/14/23. The kicker "Don't come back." So I ended up getting the right system and was told the eight screws holding the sideplates on where missing. Called M&M. "No screws, plus the plates were bent. Before installing the "new" stereo he said "First thing first" I check the fuses!" He found a bad fuse and said "Thats your problem not the system!" He had a few choice words about someone (M&M) who did not check the fuses first. All the time, trouble and money I spent because of incompetence. The original "bad" system is back working as it always was. I will be suprised if M&M does anything about their mistakes...

Stopped by to price out a replacement radio for my 2007 Mustang GT and was up-sold a car play system. THE BEST ADVISE I HAVE EVER RECEIVED ABOUT AUTO STERIO SYSTEMS!! This father and son duo is knowledgeable, friendly, easy to talk with and their prices are very, very reasonable. I personally would recommend this place to anyone who is interested in upgrading their system, or even learning about what is available in the automotive sound system world. Thanks guys for a great upgrade, which I'm really enjoying ever single day.

update on this install/sales company. Had a problem with the system they installed and was told firmly that I did not purchase the system there, nor did they install the system, (i had lost the original invoice), offered to look at the problem, not fix it for $175.00. No discussion, no we will look into this, simply pay us the ransom money or get out. Will never have any service or work done there again. Thought they were a reputable company, a business that could be trusted. Run away from this place as fast as you can. They simply have no integrity or ethics. WHAT A COMPLETE...

I generally never write reviews, but I had a very good experience with M&M recently. I was helping a friend with his sound system, but came across several problems and wasn't too sure what to do. First, we purchased a new ported box from M&M that is very well designed and the purchase and customer service we received from Drew was smooth and painless. About a week later, I could not seem to figure out what was going on with my friend's system after hours of trying several different things. We decided to take it to M&M and get some advice and help and see what could be done. Without hesitation, Drew helped us re-install 2 subs, re-wire them to the proper load, install and fully tune a new amp, and made sure everything was good to go before we left.

He gave us a very good deal, excellent customer service, and we will definitely be going back for any work...