Triton Jewelry — Local services in Venice

I came in with a coupon for free jewelry cleaning. I expected that this would be for a limited number of pieces, but I came in with quite a few. The man who I spoke with said that it is not a problem and he will clean all of the pieces for free. I was very surprised and wanted to pay, but he declined. I said I just need them cleaned within 2 months. He said that was fine and I came and picked them up about a month later. I did not check the jewelry and felt so grateful that I gave him a generous tip and walked out with the jewelry.

When I got home and opened the box, I was shocked to see that the jewelry was not only not cleaned, but some of the pieces were not even removed from the heat sealed bags I brought them in.

He accepted my generous tip and did not admit that he did not clean the jewelry. He just gave me back my uncleaned jewelry pretending he cleaned...

I took in 3 rings to be sized and two watches for batteries. I left them all overnight and was told they would be ready the following day. I called, and they were ready and much to my surprise, the rings looked brand new (they range from 5 years to 20 years old). One ring had a design on it and John thought there might be a line left. However, he sized it smaller and it appears he managed to put the design where it was cut because you can't tell! The two watches were polished and also look brand new. Angela greeted me by name when I picked up my items, and as a new customer, that meant a lot to me. The prices were FABULOUS! Between the customer service and the quality of craftmanship, I can promise this will be my...

I recently visited Triton Jewelry with my wife's platinum earring in need of post welding. I was relieved to find a jeweler who handles platinum, as it requires specialized technique and high heat. The repair was done promptly, and the pricing was fair. It's refreshing to talk directly to the jeweler instead of sending it elsewhere for the repair job. It's also nice to know that not only does Triton Jewelry provide repair services, but they have an attractive showroom filled with retail jewelry for sale. It's certainly convenient to have a high quality local...