Let me start by saying thank you! I placed my second order with Glowe Apothecary during the birthday sale on October 10, 2025, and I was beyond excited to try out some new items since my first experience was exceptional. The quality, the scent, and the amount of product for the price all exceeded my expectations.
There was a slight delay in shipping due to the influx of orders, which was completely understandable, and the communication throughout that process was outstanding. Today, when my order arrived, I noticed that one of my body butters was missing. I sent an email at 5:26 PM to let the team know, and by 5:29 PM my phone was ringing. On the other end was the sweetest voice Natalie, the owner herself.
In what world does a customer service issue get a personal phone call in three minutes with a full resolution? In a time where most businesses rely on bots, outsourced representatives, or people with no real investment in the brand, this level of attentiveness is rare. Natalie was kind, sincere, apologetic, and most importantly, genuinely grateful for my continued support of her small business. She even remembered that this was my second order and proudly mentioned that I was her first customer from Missouri.
Thereâs something special about the care and integrity Natalie brings to her customers. She has earned a forever customer in me.
At this point, I might as well be a brand ambassador! My skin absolutely loves your products, and I canât wait to see how God continues to bless you and your business...
   Read moreFrom the moment you walk into Glowe Apothecary, youâre hit with the most heavenly scents that make you want to buy everything. Natalie, the owner, is truly one of a kindâher energy is radiant, her smile is contagious, and she treats every customer like family. She even remembers your name, your favorite scent, and probably your cousinâs birthday.
Her products? Think Bath & Body Works and Victoriaâs Secret had a luxury baby⌠and then Glowe came in and showed them how itâs really done. The soaps, lotions, body scrubs, facial products and even laundry products are chefâs kissâeverything smells divine and feels even better.
Supporting Glowe Apothecary feels like spoiling yourself while also supporting a beautiful soul with a heart of gold. Do yourself a favor and stop byâyouâll leave glowing...
   Read moreI was directed to make a purchase from this company by a friend. I made a small purchase of two bars of soap in January 2023. After not receiving my soap by February 16th, I sent an email to only receive a response that the entire shipment that my soap was included in was stolen and they would replace it. Once again, I received an email in March saying my soap would be sent out March 10th-18th. I allowed the entire month of April to pass before I again contacted the company about not receiving my soap. I was informed the general manager had taken ill. I simply just asked for a full refund. It's not that I do not understand things happen, but it has been close to 120 days since I made my payment to receive my soap, and I...
   Read more