GameStop — Local services in Victoria

This location is the worse Game Stop I have ever stepped foot in. We are members and spend a lot of money at game stop. However normally in the San Antonio area. We stopped by this location on a Saturday and I will admit it was 20 minutes to closing. We were the only people in the store, we were not greeted, were not helped in any way, then 10 min. Before closing she says you need to hurry up with your selections the store is closing. So we go to counter with what we had intending to purchase more but being rushed....Then she proceeds to put the wrong game in our case, a more expensive game than we had purchased, all because she was in a hurry to close and rushing us out the door. Your missing a Ghost Recon game when we purchased Arc.... I am not a theif and would normally return but we were traveling through and not from the area... If you could give less than a one...

I like this place as in the products that are sold appeal to me, however there is just the customer service from a very particular individual that i do not recall his name but is just very unappealing to conrvesate i always hope its the most minimal and even makes me want to not go in to purchase items but there aren't many game stops near so usually I just go with my husband and endure the shittiest and most akward customer service I will 10000 times rather not but I like buying things and can't be waiting untill the great workers such as a young woman that also works there that I must appreciate for making situations way less weird or annoying. I'm not the perfect speller or anything like that, but the message im trying to get across is...

So it started with me calling the location asking if they had a particular boardgames in stock. To my excitement im told yes but only one. I tell the sales person can you hold it im on my way (up the road) he tells me no will not.

Fine I go by hotel and then head over. Arrive around 7pm and the door is locked. A sign posted will be back soon but no times written. I wait for 10 minutes leaning on my car right in front of the store. A male worker walks out the back and sees me standing there. He then proceeds to answer phone. I wait 5 more minutes and he never opens up. Guess the customer is really not that important. I will order somewhere...