Robichau's Jewelers — Local services in Vidor

10 out of 10! I would highly recommend Robichau's Jewelers in Vidor, Tx. Great customer service from the initial phone call to the finished product. Gary Robichau is the owner and he personally does the repairs on the jewelry. Gary listened to my concerns and what I wanted done and then did an exceptional job on repairing my ring. They gave me an estimate of a week to have it ready, but miraculously had it back to me on the same day. I was so excited with tears when Gary was able to repair my ring back to its original state. I have had my ring for 35 yrs and was very sentimental about this experience.

Background: I had originally taken my very expensive ring to a different jewelry store in Beaumont Tx to simply have it resized and my diamonds secured. They forgot to check my diamonds! Yet, one of the prongs was bent while with them. During the resizing, they did not correctly fit my engagement/wedding ring setting. There was a huge gap between the rings, which was obvious even on the before and after photos. The owner did not feel it was significant and spoke condescendingly to me and insisted the rings were done correctly. He did offer to have the jeweler come in and answer my concerns, but by that point, I had lost confidence in that shop and so declined to have them touch my ring again. I took it to 3 other jewelry shops that agreed the bands were not put back together properly and several stones needed the prongs tipped. Out of those 3, I chose Robichau's to...

Let me tell you.. ⭐️⭐️⭐️⭐️⭐️!!!

I have been hesitant for YEARS about getting my ring soldered and well I lost a ton of weight and wouldn’t stay on my finger any longer!

I knew of this jeweler specially because a friend recommended them because not only is she related but they did all of their servicing in house. I did NOT want to send my ring out to have all this done. It’s very precious to me.

Well, I finally got the nerve to bring my ring to them on Thursday noon and received a call back the very next day that my ring was completed! And let me tell you, she is gorgeous!

I mean WHOA! Plus they have permanent jewelry and omg.. some of the most beautiful pieces in their store! My goodness!

Very please with the customer service and prices are...

We have lived around the world and have never had better customer service than here at Robichaus jewelry. We will from now on, only do jewelry business with them, when we visit home with family there in Vidor. They made us comfortable, educated us on how things should look etc. And broadened my options on what I wanted. We are very grateful for the kindness they showed towards my husband as a military service member. We highly recommend Robichaus jewelry hands down over any other place, and we did shop around in the golden triangle before making our...