GameStop — Local services in Virginia Beach

This particular gamestop is cringeworthy whenever the store manager is present. Waste of a gamestop with him there. Disappoints every time. UPDATE: I just tried to sell a game at this location and the cashier tried to short me 7 dollars for a smudge on the disc. I took the disc, wiped it off, then he can says he can buy it for the pre determined price. He also didn’t even say he was shorting me either. He really just tried to give me the least amount of money for my game with no explanation. And then after the transaction was near complete and it was time for them to give me my money, they say i have to wait 10-15 minutes for my money. If gamestop was an actual video game i would no russian that place. This is like my 5th bad experience here over the course of 10 years. Decided to give them one more chance. Every time is complete BS. Sold my game on Ferrell Pkwy...

Seriously the worst customer service experience I've ever had.. Went to pick up a few games with my boyfriend and the employee ringing us up was absolutely terrible. He asked if he had a rewards card, and instead of offering to sign him up he starts criticizing him on where he usually shops for games and that "he should charge him more because he doesn't have a rewards card with them". After paying him, he says he could have signed us up for one for free today, but he didn't offer because we didn't seem like we had an interest in purchasing games from game stop. I will never go to this game stop again and I will make sure to spread the word to everyone about our terrible our experience with...

I went in to buy a PS2 or backwards compatible PS3 in order to be able to play Tourist Trophy. I have other games but that is the game that is played the most (more than Gran Turismo)in our household. After an hour of the associates double checking and assuring me the unit they were selling me would play Tourist Trophy, I forked out 300 bucks and took the unit home.

They sold me a unit that is not backwards compatible to play that game and assured me it would play.

Needless to say, they lost a customer right there. And word of mouth still works When chatting with family and friends. Gonna have to put them in the same bucket is sketchy used...