Rizzieri Aveda School and Salon — Local services in Voorhees Township

Hospitality is part of the salon experience and I am afraid it isn’t being passed along as it should be by a family that’s been in the business long enough to know that the customer comes first. Yes these are students working for free and young people working the desk, assumed hourly, but you have to instill hospitality in people. It’s part of service. TRAIN THEM! SET STANDARDS.

1. The arrival is the first impression. On my visit you had Ken and Barbie not acknowledging anyone but distracting the third (and only aware) front desk attendant. Actually Ken was mostly despondent, looking at music on a laptop in the guest waiting area, and Barbie was distracting the 3rd attendant trying to check people in.

2. Explain to the guest what’s next and lead the way. Upon checking in guests are lead thru a door upstairs and down hall ways. Whether it’s your first visit or not guests should be lead by the person giving the treatment and they should take charge with other staff stepping aside as guests pass versus barging in front or being awkward.

3. Look up, not down and when you see a person acknowledge their presence with a hello if within earshot or a non verbal acknowledgment if not within earshot and the guest always passes first. Stopping to acknowledge is a sign of hospitality and respect.

4. Quiet Zone and Staff Interaction with other Staff: No one wants to hear other people’s work conversations as a guest in any service situation. Staff should keep conversations with other staff to a minimum and as needed for guest enjoyment. A spa treatment should be a quiet zone not a gossip circle.

Looking back at past negative reviews over the past six months I discovered the reviews attached. All lead me to believe this is a cash cow and because students pay to attend they do not need to provide a learning ground for hospitality only a basic (very basic) skill set for the young people coming out of this program. I am not sure who really is to blame but someone needs to be accountable because if these young people are going out into the real world at market value pricing for treatments they are going to be in for some adjustments to the way they interact...

I’ve been coming to the Rizzeri Aveda School in Voorhees, NJ since I was 16 years old—back in 2007—and I’m now 34. That’s nearly two decades of trusting this school and their student clinic for my beauty services!

It’s important to note that Rizzeri is a school, not a professional salon. All services are performed by students who are still in training, completing the hours they need to become licensed. Before your appointment, you’ll sign a waiver acknowledging that, but the students are always closely supervised by experienced instructors while they practice their skills on the clinic floor.

Despite being a learning environment, I’ve always had great experiences. I’ve had everything from haircuts, highlights, updos, and facials to full glam for all four of my proms—and loved the results every time. I was even chosen once to be a model for one of their student showcases, which was such a fun and unique experience.

What makes it even more special is that I’ve stayed in contact with a few of the students who did my hair while they were in school. After graduating and becoming licensed professionals, some of them continued doing my hair for years at salons outside of Rizzeri. That’s how strong and genuine the connections and quality of work are.

As of 2025, my entire family still goes to Rizzeri. It’s been a trusted part of our lives for nearly 20 years, and we keep coming back because of the care, creativity, and professionalism the students bring, with the support of their amazing instructors. If you’re looking for affordable services while supporting someone on their learning journey, I highly...

First of all I have been coming to this school for years. 35 years infact. I have had many students that need work but I was ok with that . On Thursday I was there . I had been there in awhile because I been sick and hospitalised for months. So I was not feeling good about myself. The spa area Alexis was very kind to me. When I was getting my hair done. I need alot of Gray to be covered or highlighted. The teacher was great. Explained what I needed to be done. But the two students Abbie and Giovanni. And one the customer (carlie cousin. One of the teachers) were mean. I could not believe that they were rolling their eyes at me . Making mean gesture at me. And laughing at me thinking I could not see them. I wanted to cry. Rolling eyes at a customer is so wrong at any level. Also the stylist kept using and texting on her phone. It was not emergency stuff because I ask. She was talking to a friend. The stylist kept also leaving me to go to the bathroom leaving me in limbo. I was getting concerned if the chemicals on my head were going to burn my head. I really was not happy. I love rezzia. I love sal and frank the owners because both have worked on my hair. So I feel bad I am writing a bad review for the first time. But believe sal and frank need to know about some of their students and maybe place some curriculum about customer service and appropriate behaviours toward customers. Again I am sorry I had to write this review. FYI I had my hair. She did a...