HOLT CAT Waco — Local services in Waco

Holt's own Blake Wilson got us a great deal on a CAT 289 D3 and a generous trade-in for our trade. CAT has put a lot of thought into their machines and how they work with especially CAT attachments. CAT is the most comfortable equipment I have ever used. I accidentally paid Holt sales tax on an agricultural project, and Blake did all the research, footwork, and stayed with it until I received the refund. After the sale, Blake continues to make himself available with anything I need. Blake Wilson, Holt CAT, CAT, and CAT's attachments get an AAA+++ rating from this...

All in all a positive experience. I work on heavy equipment sometimes and I had to pick up a grease line for a front end loader from this place. I went to the parts department and went to the wrong area and they kindly referred me over to the right area where Tony helped me. All staff was knowledgeable and friendly, and went above and beyond to make sure that I was taken care of. I will be back and recommend this place to my friends that need caterpillar...

I went to the parts department today at the Waco location to open a cash account for my cattle company and had a bad experience with the staff. It was like I was a burden to them. Several staff members saw and ignored me, they were talking among themselves, laughing and having a good time while I was standing waiting to be seen. So unprofessional and rude on their part. It seems like paying customers have become an inconvenience...